Quality Improvement

Improving Primary Care
Quality care begins at "home": the Patient-Centered Medical Home.

Improving Health Care Systems
We help groups of health care providers work together to improve quality and lower costs. 

Improving Care for Everyone
Being able to talk to and care for people from different cultural backgrounds is important in a big country like the US. 

Helping the Public

Understanding State Health Marketplaces
Learn more about how to select a health insurance plan through the Marketplaces.

Infographic: Marketplaces
Helpful information and links as you navigate through the Marketplace.

Helping You Find Good Doctors
Find high-quality doctors and other providers near you.

Helping States Promote Value
To make it easy for people to find good health plans, we help states build quality and value into the Health Insurance Marketplaces that states run.

Helping Workers
Many people have wellness programs where they work. How effective is yours?

Accrediting and Ranking Health Plans
Use our report cards and rankings to locate the health plan that's right for you and your family.

NCQA's Consumer Advisory Council
See who helps shape NCQA's programs, products and services and identifies consumer concerns.



Industry Research

Patient Experience Over Time in Patient-Centered Medical Homes- A Commonwealth Fund Study

The patient-centered medical home (PCMH) is being implemented in primary care practices across the United States, but there is little understanding of whether this care delivery model actually improves patients' experiences-one of its explicit goals. Commonwealth Fund–supported researchers sought to measure patients’ experiences over time in practices that have adopted the PCMH model.



Resource Library
NCQA offers a variety of information and resources, including reports, published research, white papers and newsletters.