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If you are a current customer, we strongly recommend referring your questions, concerns and comments to My NCQA for the fastest response to your questions, concerns and comments. This system also lets you track questions and answers. If you are newer to NCQA with questions, concerns, and comments, please submit here.

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Additional Info

Office Hours

Monday-Friday, 8:30am-5:00pm ET
Toll Free: 888-275-7585

Confidential Fraud Hotline

We provide several ways to report fraud.

Public Comments

While submitting comments, NCQA encourages you to provide thoughts and insight on the updates listed below. The public comment system is integrated with NCQA's single-sign on platform. Submit all comments through NCQA's Public Comment Web site (http://my.ncqa.org). NCQA does not accept comments via mail, e-mail or fax.