Quality Matters

Navigating the Future of Better Health Care Explore the forefront of health care excellence with Quality Matters, the NCQA podcast that delves into digital transformation, health equity, and quality standards, offering actionable insights for industry leaders and innovators.

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EPISODE
15
Sanjula Jain
Unlocking Value in US Health Care
January 9, 2025 |19:36
Sanjula Jain
Senior Vice President of Market Strategy and Chief Research Officer, Trilliant Health
Many people think of “value” as a simple equation: quality divided by costs. But not every policy scheme with “value” in its name delivers what the label implies. A health economist helps us update our value vocabulary to understand what’s really happening in the health economy.
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EPISODE
14
Equity Means Everybody
December 23, 2024 |13:19
Tosan Boyo
President of East Bay Market, Sutter Health
Bryan Buckley
Head of Public Health, CareFirst BlueCross BlueShield
Camille Burnett
Vice President of Health Equity, Institute for Healthcare Improvement
Daniel Dawes
SVP of Global Health and Founding Dean, School of Global Health, Meharry Medical College
LaShawn McIver, MD
Senior Vice President and Chief Health Equity Officer, AHIP
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EPISODE
13
Getting Clear About Behavioral Health
December 5, 2024 |19:21
Julie Seibert, PhD
Assistant Vice President for Behavioral Health, NCQA
Thomas Tsang, MD, MPH
Founding CEO and current Chief Strategy Officer, Valera Health

In this episode of Quality Matters, Julie Seibert from NCQA and Tom Tsang of Valera Health unpack the complexities of behavioral health care, focusing on the interconnected challenges of access, quality and payment. Our guests highlight the importance of addressing both mental and physical health together, especially as conversations around behavioral health have evolved post-pandemic. […]

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EPISODE
12
Nine Insights Into Interoperability
November 26, 2024 |16:00
Aneesh Chopra
Chief Strategy Officer, Arcadia
Laura McCrary, Ed.D
President and CEO, KONZA National Network
J. Marc Overhage, MD
SVP for Health Informatics, Elevance Health
Abdul Shaikh, PhD
Global Leader for Population Health, Amazon Web Services

This episode of Quality Matters features highlights from the NCQA Health Innovation Summit panel discussion on data interoperability, held on November 1st in Nashville. Moderated by Arcadia’s Aneesh Chopra, the panel explored how to make health data accessible and usable for improving patient care. Panelists (Laura McCrary of KONZA, Dr. Marc Overhage of Elevance Health […]

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EPISODE
11
Hospital President: Health Equity Verifies Quality
October 31, 2024 |20:17
Tosan Boyo
President of the East Bay Market, Sutter Health
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