Quality Matters

Navigating the Future of Better Health Care Explore the forefront of health care excellence with Quality Matters, the NCQA podcast that delves into digital transformation, health equity, and quality standards, offering actionable insights for industry leaders and innovators.

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The Latest

You Can’t Spell “Equity” Without “IT”
July 11, 2024 |18:41
Tamara (Tam) Ward,
Senior Vice President of Insurance Business Operations, Oscar Health
In the first episode of a two-part series titled, 'In Data We Trust,' host Andy Reynolds and Tam Ward, Senior Vice President of Business Strategy and Operations at Oscar Health, discuss the intersection of technology and health care to improve care equity, especially in underserved communities.
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One State’s Billion-Dollar Bet on Better Behavioral Healthcare
June 27, 2024 |24:00
Kody Kinsley,
Secretary, North Carolina Department of Health and Human Services

Join us for an insightful conversation with North Carolina Secretary of Health and Human Services, Kody Kinsley, as he shares how growing up without health insurance influences his drive to improve health care access and affordability in his home state. Discover the transformative impact of the state’s recent Medicaid expansion and substantial investments in behavioral […]

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An Unconventional Path to Health Equity
June 13, 2024 |27:17
Marshall Chin, MD, MPH
Richard Parrillo Family Distinguished Service Professor of Medicine, University of Chicago

In this episode of Quality Matters, University of Chicago professor Dr. Marshall Chin shares a comprehensive, multifaceted strategy to improve health equity. Creative as it is data-driven, his method combines storytelling, improv comedy and rigorous research to tackle systemic racism and social privilege. Dr. Chin aims to move beyond addressing health disparities to foster genuine […]

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