The IRT system will not be available from 5pm Friday, March 27–8am Monday, March 30, while updates are tested.
Based on your input, we made the following changes.
|Score by Product Line||Scores tab||Score across all product lines once or by product line.|
|Add Issues By Product Line||Issues/Support Texts tab||Add product lines for each issue (similar to selecting delegates).|
|Accreditation Status Thresholds||Overall Results; Summary of Scores||New Accreditation status thresholds.|
Changes to HPA 2020 and New Features
For organizations, we made these changes to HPA 2020 and added new features:
|Online Application Integration With IRT||ACTIONS button||Click “Go to Online Application” in My.NCQA.org to verify the status of an application.|
|New Timeline Stages||Timeline||For survey tools purchased on and after March 30, 2020, IRT timeline has new stages to support Presubmission and, when applicable, Corrective Action Plans.|
|Summary of Changes Page||ACTIONS button||Exportable list of changes for elements from the previous standard year.|
|Tabs and Vertical Filter||Element View||Customers have the option to switch from tabs to a vertical view for scrolling down the element.|
|Linked Licenses: Grouping Reports||Reports||In a linked license group, toggle between each license in Submission Overview Report, Medicaid Report, Medicare Report and Score Summary.|
|Delegate Entry Update||Delegation Standards (Scores tab)||When delegate names or NOT APPLICABLE are typed/saved in Element A, the text pushes to the remaining elements in the standard.|
Want More Information About Release 20?
- Click here for the Release 20 notes.
- Video tutorials:
- Click here for the full HPA 2020 Demos for Organizations.
- Click here for the new and improved organization video tutorials (30 seconds to 5 minutes), including short tutorials for HPA 2020’s new features.
- Tip sheets: Click here for the Organization Overview and Click here for the Surveyors Overview of HPA 2020’s new features.
(Note: In IRT, tip sheets and video tutorials are located in Resources (folder icon) > System help.)
- IRT Q&A webinar: Click here to register for an upcoming IRT Q&A webinar.
If you have any questions, contact Customer Support at 888-275-7585 or through “Ask a Question” in your IRT account.