The IRT system will not be available from 5pm Friday, March 27–8am Monday, March 30, while updates are tested.
What’s Changing?
Based on your input, we made the following changes.
| Feature | Location | Description |
|---|---|---|
| Score by Product Line | Scores tab | Score across all product lines once or by product line. |
| Add Issues By Product Line | Issues/Support Texts tab | Add product lines for each issue (similar to selecting delegates). |
| Accreditation Status Thresholds | Overall Results; Summary of Scores | New Accreditation status thresholds. |
Changes to HPA 2020 and New Features
For organizations, we made these changes to HPA 2020 and added new features:
| Feature | Location | Description |
|---|---|---|
| Online Application Integration With IRT | ACTIONS button | Click “Go to Online Application” in My.NCQA.org to verify the status of an application. |
| New Timeline Stages | Timeline | For survey tools purchased on and after March 30, 2020, IRT timeline has new stages to support Presubmission and, when applicable, Corrective Action Plans. |
| Summary of Changes Page | ACTIONS button | Exportable list of changes for elements from the previous standard year. |
| Tabs and Vertical Filter | Element View | Customers have the option to switch from tabs to a vertical view for scrolling down the element. |
| Linked Licenses: Grouping Reports | Reports | In a linked license group, toggle between each license in Submission Overview Report, Medicaid Report, Medicare Report and Score Summary. |
| Delegate Entry Update | Delegation Standards (Scores tab) | When delegate names or NOT APPLICABLE are typed/saved in Element A, the text pushes to the remaining elements in the standard. |
Want More Information About Release 20?
- Click here for the Release 20 notes.
- Video tutorials:
- Click here for the full HPA 2020 Demos for Organizations.
- Click here for the new and improved organization video tutorials (30 seconds to 5 minutes), including short tutorials for HPA 2020’s new features.
- Tip sheets: Click here for the Organization Overview and Click here for the Surveyors Overview of HPA 2020’s new features.
(Note: In IRT, tip sheets and video tutorials are located in Resources (folder icon) > System help.) - IRT Q&A webinar: Click here to register for an upcoming IRT Q&A webinar.
If you have any questions, contact Customer Support at 888-275-7585 or through “Ask a Question” in your IRT account.