Recognition & Q-PASS Resources

The recognition process is managed through the Q-PASS system. This page contains helpful information to have during your entire recognition.

Start by looking for section that identifies the information that applies to you.

Inside each section you will find documents related to Q-PASS as well as other valuable information and help about the process of becoming PCMH recognized.

 

My Practice Site(s) is PCMH 2014 - level 3 Going Through Annual Reporting

Working in Q-PASS

Videos

These short videos can help you learn more about Q-PASS.

Documents

Creating your Q-PASS Account

  • One page sheet shows how to determine if you already have a Q-PASS account, and if not, how to create a new Q-PASS account. Note: You may already have a Q-PASS account if you have a my.ncqa.org account.

Claiming your Organizations

  • One page sheet shows how to find & associate your organization sites your Q-PASS account. Note: If you were the primary contact for a previous recognition, you may have some or all of your sites already associated.

Enrolling in Annual Reporting through Q-PASS

  • This comprehensive step by step guide will walk you through the 7 steps in Q-PASS to get your practice set up and enrolled to go through the recognition process.

Clinician Upload Excel Template

  • An excel template to use if you have a large number of clinicians to be entered into the Q-PASS system.

Site Upload Excel Template

  • An excel template to use if you have a large number of practice sites to be entered into the Q-PASS system.

How to Use Zoom

  • A brief guide to help you understand how to use the Zoom calling system when you meet with you NCQA Representative.
  • Zoom FAQs – For the best Zoom experience review the frequently asked questions on browser capability and other considerations to avoid technical issues during your virtual review.

Accessing Certificates

How to Submit a Case

Updating Practice Site Information

PCMH Recognition and Going Through Annual Reporting

Annual Reporting for current PCMH 2014 Level 3 Recognized Practices

  • This one page sheet compares the differences between earning initial PCMH 2014 Recognition and Annual Reporting, how long the Annual Reporting process takes and details what practices need to show NCQA to demonstrate that they are functioning

Annual Reporting Preparation Guide

  • This guide explains the process and how it compares to earning initial Recognition, highlighting the lighter lift and describes how long the process takes, the tasks required, and details what practices need to show NCQA to demonstrate that they are functioning as a PCMH. Easy to use checklist includes:
    • Annual Reporting Requirements Checklist
    • Major Milestones and Tasks for Annual Reporting Checklist
    • Gap Assessment and Improvement Checklist

My Practice Site(s) is Going Through Transforming (PCMH & PCSP)

Required Essentials

Introduction to NCQA Transformation (video)

  • Transformation is an opportunity. NCQA Recognition helps your practice build a foundation and frame to improve the quality of patient care and outcomes.

Getting Started Toolkit

  • A comprehensive guide that provides all the information you need for your practice site(s) to become NCQA PCMH recognized

Enrollment Checklist for PCSPs

What to Expect from a Virtual Review

Your NCQA Team – Roles and Responsibilities

Identifying your Transformation Team

Working in Q-PASS

Videos

These short videos can help you learn more about Q-PASS.

Documents

Creating your Q-PASS Account

  • One page sheet shows how to determine if you already have a Q-PASS account, and if not, how to create a new Q-PASS account. Note: You may already have a Q-PASS account if you have a my.ncqa.org account.

Clinician Upload Excel Template

  • An Excel template to use if you have a large number of clinicians to be entered into the Q-PASS system.

Site Upload Excel Template

  • An Excel template to use if you have a large number of practice sites to be entered into the Q-PASS system.

Accessing Certificates

How to Submit a Case

Updating Practice Site Information

Going through the Recognition Process

What to Expect – The Virtual Review

  • This short video gives you an overview of how the virtual check-in process will work.

How to Use Zoom

  • A brief guide to help you understand how to use the Zoom calling system when you meet with your NCQA Representative.
  • Zoom FAQs – For the best Zoom experience review the frequently asked questions on browser capability and other considerations to avoid technical issues during your virtual review.

My Practice Site(s) is Going Through Annual Reporting After Initial Transformation (PCMH & PSCP)

Working in Q-PASS

Documents

Enrolling in Annual Reporting through Q-PASS

  • This comprehensive step by step guide will walk you through the 7 steps in Q-PASS to get your practice set up and enrolled to go through the recognition process.

Clinician Upload Excel Template

  • An excel template to use if you have a large number of clinicians to be entered into the Q-PASS system.

Site Upload Excel Template

  • An excel template to use if you have a large number of practice sites to be entered into the Q-PASS system.

How to Use Zoom

  • A brief guide to help you understand how to use the Zoom calling system when you meet with you NCQA Representative.
  • Zoom FAQs – For the best Zoom experience review the frequently asked questions on browser capability and other considerations to avoid technical issues during your virtual review.

PCMH Recognition and going through Annual Reporting

Annual Reporting Preparation Guide

  • This guide explains the process and how it compares to earning initial Recognition, highlighting the lighter lift and describes how long the process takes, the tasks required, and details what practices need to show NCQA to demonstrate that they are functioning as a PCMH. Easy to use checklist includes:
    • Annual Reporting Requirements Checklist
    • Major Milestones and Tasks for Annual Reporting Checklist
    • Gap Assessment and Improvement Checklist

PCSP Recognition and going through Annual Reporting

2019 and 2020 PCSP Annual Reporting Requirements

Succeed: How to Sustain Your NCQA Recognition

I Need Information About Hiring or Becoming a Certified Content Expert (CCE)

Become a Certified Content Expert

If you are interested in earning the PCMH Content Expert Certification, go to NCQA’s Patient-Centered Medical Home Content Expert Certification™ webpage.

Hire a Certified Content Expert

If you practice is interested in working with a CCE, go to our directory to find a list of current CCEs with contact information.

I Need Standards & Guidelines

Get your Standards & Guidelines

To access the recognition standards and guidelines, please click the appropriate link below.

For all other PCMH related publications, go to the PCMH Recognition section of NCQA store.

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