Resources for Improving Medication Adherence

The National Committee for Quality Assurance (NCQA) developed a suite of resources to assist doctors and other clinicians who want to improve medication adherence with better communication and patient education.

The resources provide practical tips and tools to assist clinicians who want to improve how they talk to patients about their medicines. They include:

  • Patient Education Medication Initiative: An interactive deck designed for doctors, clinicians and practice managers. It explains all the reasons why a medication education quality improvement project may be helpful.
  • How to Implement the Patient Medication Education Initiative: An interactive deck with recommendations and practical tips for how to set up a medication quality improvement program.
  • Patient Medicine Education Guide: For the patient. A template checklist of recommended topics for the provider to discuss with their patients. There is room for the provider to take notes for follow-up.
  • Patient Medicine Education Guide: For the clinician. A template checklist of topics providers should discuss with patients during follow-up calls after the initial appointment and prescription. This is a patient-focused tool to foster communication about medications, what they are for, and how to take them properly.
  • Discussion Guide for Patient Follow-Up Call: A sample discussion guide to assist practices and providers with topics that may arise during follow-up calls. It helps the practice assess whether a patient filled the new prescription and is following the regimen as directed by their clinician.

Download these resources by filling out the form to the right.


Resources developed with financial, scientific, and educational support from Merck.