Patient-Centered Specialty Practice (PCSP) Recognition
The PCSP Recognition program helps facilitate team-based care by improving collaboration with primary care and recognizing specialists who streamline and improve health care delivery.
What is NCQA PCSP Recognition?
The PCSP Recognition program builds on the success of the Patient-Centered Medical Home (PCMH) Recognition program by recognizing specialty practices that excel in delivering high-quality, patient-centered care. It focuses on proactive coordination and sharing information. Everyone in the practice works as a team to coordinate care with primary care, other referring clinicians, community resources and secondary services.
Practices are encouraged to organize care around patients and coordinate and track care over time. Specialty practices are required to organize care across all practices and patient visits—centering care on the patient, instead of on the care setting.
Integrated care produces better outcomes.
Communication between primary care physicians and specialists can be inadequate and inconsistent.
Improve quality of care.
Specialty practices play a key role in achieving the “triple aim” of better quality, better patient experience and reduced cost for our health care system.
Reduce cost of care.
Expensive hospitalizations, ER visits and complications are prevented, especially for patients with complex chronic conditions.
Improve patient experience.
Patients receive the comprehensive coordinated care that they want, increasing patient satisfaction scores.
Improve staff satisfaction.
PCSPs/PCMHs have systems and structures that help staff work more efficiently.
Better management of chronic conditions.
Research shows that these conditions are managed better in a medical home.