Guidance on File Reviews Impacted by COVID-19

All surveys must undergo applicable file reviews in order to earn accreditation/certification status.

If files are impacted by COVID-19:

  1. Submit files from applicable look-back period based on the submission date, excluding full months of impacted files from March 1, 2020 – June 30, 2021. File review will be based on all available files, which may result in low denominators and affect the organization’s overall performance. Normal file review rules apply.
  2. Extend the look-back period by up to 6 months to capture eligible files. If the number of eligible files is still insufficient, work with your Accreditation Survey Coordinator (ASC) on options.
  • Save

    Save your favorite pages and receive notifications whenever they’re updated.

    You will be prompted to log in to your NCQA account.

  • Email

    Share this page with a friend or colleague by Email.

    We do not share your information with third parties.

  • Print

    Print this page.