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Long-Term Services and Supports Programs

NCQA offers several long-term services and supports (LTSS) specific programs. These programs help organizations improve their operations and initiatives in targeted areas and demonstrate their commitment to quality. The standards provide a framework for organizations to deliver effective person-centered care that meets people’s needs and aligns with state requirements.

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For Home And Community-Based Service Organizations

Accreditation of Case Management for LTSS is for community-based organizations that coordinate LTSS, including:

  • Area Agencies on Aging
  • Centers for Independent Living
  • Adult foster care
  • Other home and community-based organizations
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For Health Plans Accredited by NCQA for Health Plan Accreditation

Distinction in LTSS is for organizations that provide managed health services and coordinate social services for LTSS.

  • Health plans already accredited by NCQA
  • Health plans about to get accredited by NCQA
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For LTSS-Only Health Plans or Health Plans Not Accredited by NCQA for Health Plan Accreditation

NCQA Accreditation of Case Management for LTSS for organizations that coordinate LTSS and do not provide medical/behavioral services.

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LTSS Best Practices Academy

The NCQA LTSS Best Practices Academy is an interactive forum for professionals to discuss strategies for coordinating quality long-term services and supports (LTSS) programs. The academy fosters informative discussions and enriching information exchanges.

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