Health Resources and Services Administration

The nation’s health centers provide access to primary care services and a primary care medical home to more than 28 million patients. NCQA supports health centers that want to become Patient-Centered Medical Homes (PCMH).


Patient-Centered Medical Home (PCMH) Toolkit for Health Centers

This toolkit provides an overview of the patient-centered medical home model and guides health centers through the NCQA PCMH Recognition process.



Toolkit at-a-glance:

  • Explains the benefits of NCQA PCMH Recognition.
  • Illustrates how the HRSA requirements align with NCQA PCMH Recognition.

Outlines the steps your health center will take to successfully gain and maintain PCMH Recognition


First, health centers must notify HRSA of their intent to participate in NCQA PCMH Recognition by submitting an NOI in the HRSA Electronic Handbook (EHB) System. Follow these steps:

  • In the EHB, go to the Grant Folder and click the HRSA Accreditation/PCMH Initiative link.
  • Select NCQA in the Recognition organization list when completing the NOI.
  • Provide information on the total number of sites requesting Recognition.
  • Submit the completed NOI. Allow 2–4 weeks for HRSA to complete the review. Once the NOI is approved, HRSA will forward the notice to NCQA for processing.

For specific instructions, visit the HRSA website.


NCQA’s State and Federal Contract team provides training and technical assistance for health centers that want to become an NCQA-Recognized PCMH and centers that are maintaining Recognition. View the HRSA training calendar and past presentations.

NCQA offers a variety of in-person seminars, on-demand training and live webinars. View all PCMH training opportunities.