Credentials Verification Organization Benefits & Support

HOW DOES MY ORGANIZATION BENEFIT?

CVO standards provide a framework for implementing industry best practices to help organizations:

• Deliver efficient, accurate credentials verification.
• Align with state requirements.
• Enhance business operations.
• Expand revenue streams and secure new contracts.
• NCQA is the largest accreditor of health plans.
• Demonstrate their program’s quality to employers, regulatory agencies, health plans and MBHOs.

WHERE CAN I FIND RESOURCES?

Find information about NCQA CVO Certification here:

• Standards and Guidelines: The complete standards and guidelines, including the intent and scope of review.
• Interactive Review Tool: Includes the complete standards and guidelines; you can also determine your organization’s survey readiness—the tool calculates your potential survey score. Learn more about the IRT and view online trainings.

ADDITIONAL SUPPORT

• The Policy Clarification Support (PCS) system, My NCQA and FAQs can help you interpret NCQA standards.
• Policy Updates: Lists corrections, clarifications and policy changes to our stated Standards and Guidelines.
• Education and Training: A variety of training options from on-demand, web-based programs to live, in-person seminars.
• Advertising Guidelines: Create clear, factual and accurate advertising and marketing materials.
• Seals: Print-friendly graphics for use in promoting an NCQA Certification status.