Interactive Review Tool (IRT) Training: Live Webinars and Video Tutorials

NCQA video training tutorials help you understand how to use the Interactive Review Tool (IRT) – NCQA’s updated web-based workflow system for managing the end-to-end Accreditation and Certification process.

NCQA encourages you to watch the video training tutorials first, then join a webinar session to ask questions.

On-Demand Video Tutorials and Tip Sheets

On-demand video tutorials walk through how to use IRT for specific tasks. NCQA encourages you to watch them before you use the IRT and before you attend webinar Q&A sessions.

  • IRT Key Functionality: Dashboard, Details Tab, Document Library, Timeline, Validation, Score Summary, Reports
  • Navigating in IRT: Actions Button, Navigation Tree, Element-Level Tabs
  • Managing Users in IRT: Adding Users and Assigning Roles
  • Completing Specific Tasks in IRT: Readiness Evaluation, Submit in IRT, Review and Respond to Issues, Host Survey Call, Respond to Issues, Comment at Preliminary Report, Review Final Report
  • IRT Linked Licenses: Tips for SSME, Multiple Product, National Surveys
  • IRT Resources and Training Support Page: Tip Sheets, System Help and More

View On-Demand Videos

Click here for IRT tip sheets including step-by-step instructions for how to use the IRT throughout the survey process.

Live Q&A Webinars

Preparing for the Survey Process in IRT

This session allows organizations to learn about IRT from experienced NCQA staff.

You may send in questions in advance via Ask a Question.

Please register 24 hours in advance and dial into the call 5 minutes before the start time. We recommend that customers watch the video tutorials before attending the session, to be better prepared.

Live Q&A Schedule

DateTimeRegistration Link
May 81:00 - 2:00 PMRegister here
August 211:00 - 2:30 PMComing soon
December 111:00 - 2:30 PMComing soon
  • Save

    Save your favorite pages and receive notifications whenever they’re updated.

    You will be prompted to log in to your NCQA account.

  • Email

    Share this page with a friend or colleague by Email.

    We do not share your information with third parties.

  • Print

    Print this page.