Redefining the Quality Playbook

A Learning Series From NCQA

50+ Speakers. 40+ Courses. 6 Months.

Talks and seminars from health care experts live and on-demand.

Safe and convenient: Learn from the comfort of your home or office.

Pricing and Packages

All Access

Complete Quality Innovation Series

$879
(Presale until 5/24)
Regular Price: $1199
Register

Quality Innovation Series topics are arranged in chapters (discussed below), with 5 courses per chapter. Chapters are connected to the central theme of health care quality but do not need to be viewed sequentially. Learners can participate in the entire series or in specific chapters, or take individual courses a la carte. Sessions will include presentations from NCQA leadership and staff, in addition to external subject matter experts, thought leaders and accelerators in health care as we continue to redefine the quality playbook.

See the Full Schedule >

You'll have access to:

Kickoff Session - Redefining the Quality Playbook

1 Course

Redefining the Quality Playbook

Thu, Jun 17, 1:00 pm EDT

The health care quality landscape is evolving. Over the past year, we have seen unprecedented adversity and innovation, challenging and accelerating patient needs and our systems of care in ways we never thought possible. The drive for quality is even more important as the current climate demands our attention toward reducing health disparities and meeting the needs of vulnerable populations. The pandemic has exacerbated behavioral health issues and substance abuse and addiction.

How do we take the new climate of collaboration and innovation to meet the pressing issues we’ll face over the next few years.

Join NCQA Leadership and C-Suite Executives as we identify solutions and opportunities for innovation toward improving health care quality.

Peggy O'Kane

President - NCQA

Michael Barr, MD, MBA, MACP

Executive Vice President, Quality Measurement and Research Group - NCQA

Brad Ryan

Chief Product Officer - NCQA

Joseph R. Betancourt, MD, MPH

Senior Vice President, Equity and Community Health - Massachusetts General Hospital

Anne Docimo, MD, MBA

Chief Medical Officer - United Healthcare

Amy Berk

Director, Population Health - Microsoft

Best Practices in Telehealth

3 Courses + 3 TBD

When COVID-19 emerged as a threat to public health, telehealth became indispensable for maintaining a functioning health care system. It eased travel burden, reduced missed appointments, increased access to behavioral healthcare, boosted transitional care management and enabled patients to choose virtual visits across a wide array of services. This chapter features panel discussions from frontline care team members on their efforts to deliver high-quality care in a virtual environment.

Be Netflix, Not Blockbuster: Best Practices in Telehealth Workflows

Tue, Jun 29, 1:00 pm EDT
Course summary

1 CCE Credit

Health care providers were hit with an unprecedented challenge in 2020: Enhance–or create–telehealth programs practically overnight to provide care to their communities while reducing unnecessary exposure for patients and staff. Some organizations got their programs off the ground easily, but many are still searching for a smooth experience that both staff and patients would willingly choose over the “old way.” This course will share best practices for telehealth workflows collected from organizations across the country, including how to increase patient telehealth virtual (not telephone) visit volume, reduce patient telehealth cycle times, improve patient access through the “digital front door,” schedule optimally for hybrid in-person and telehealth systems, address quality metrics and reduce staff and provider burnout, even across the “digital divides” that exists for many patients who do not have access to reliable internet.

Amanda Laramie

Chief Operations Officer (COO) - Coleman Associates

Combining Technology and Tents: The Use of Telehealth to Promote Safe Access to Well-Child Care During the COVID-19 Pandemic

Tue, Jul 27, 12:00 pm EDT
Course summary

1 CCE Credit

TBD Nursing Credit

TBD Physician Credit

The COVID-19 pandemic created a need for primary care practices to pivot quickly toward telehealth to improve access to care. This course will include strategies for implementing a phased approach to telehealth, starting with infants and expanding to other age groups, that can serve as a resource for practices initiating or expanding delivery of telehealth.

Michelle Karten, MD, MSHQS, FAAP

Medical Director - Nemours duPont Pediatrics, Department of Population Health Management

Alanna Drake, MA, PCMH CCE

Practice Transformation Specialist - Nemours duPont Pediatrics, Department of Population Health Management

Staying Connected to Patients in a Pandemic Through Telehealth

Tue, Aug 03, 1:00 pm EDT
Course summary

1 CCE Credit

1 Nursing Credit

1 Physician Credit

As a Federally Qualified Health Center, Greater Portland Health (GPH) provides primary medical, behavioral and dental health services to Greater Portland’s most vulnerable residents, including low-income individuals and families, the homeless, immigrant/refugee/asylum-seekers, children, elderly and the under-/uninsured. Its primary goal during the COVID-19 pandemic has been to remain fully operational and continue to support patients while keeping staff safe. This has required staff to implement telehealth services–something never used before at GPH.

Ann Tucker

Chief Executive Officer - Portland Community Health Center, dba Greater Portland Health

Behavioral Health

4 Courses + 1 TBD

This chapter draws attention to the critical issue of our country’s strained (and drained) behavioral healthcare resources. We are struggling through isolation, loneliness and a reduced capacity to cope with the stressors of a global pandemic. Behavioral health experts from leading industries and consumers share insights and strategies for improving access to the mental health care system while also demonstrating how to meet the need for whole-person care.

Eating Disorders: A Look Inside a Virtual Treatment Center

Wed, Sep 08, 1:00 pm EDT
Course summary

TBD CCE Credits

TBD Nursing Credits

TBD Physician Credits

On March 17, 2020, Walden Behavioral Care began providing telehealth treatment for ambulatory clients, in an unprecedented attempt to avoid disruption of treatment of eating disorders during the COVID-19 crisis.

This course is an introduction to eating disorders, diagnosis, assessment and interventions, and summarizes what Walden has learned over the past year of providing ambulatory care for people with eating disorders via telehealth.

Rebekah Bardwell Doweyko, LPC, CEDS-S

Assistant Vice President of Clinical Operations - Walden Behavioral Care

Rachel Egan, PMHNP

Associate Medical Director for Ambulatory Services - Walden Behavioral Care

Dr. Michael Chiumiento, Psy.D

Clinical Director of Adolescent Services - Walden Behavioral Care

Dr. Kate Craigen, Ph.D

Director of Clinical Integrity and Innovation - Walden Behavioral Care

Geographic and Racial Disparities in Behavioral Health Services in Michigan Medicaid

Wed, Sep 15, 2:00 pm EDT
Course summary

TBD CCE Credits

TBD Nursing Credits

TBD Physician Credits

Federal rules require state Medicaid managed care programs to develop a quality strategy that includes a plan to “identify, evaluate, and reduce… health disparities based on age, race, ethnicity, sex, primary language, and disability status.” This work may be delegated to managed care entities that might be technically and operationally unprepared to take it on. Without assistance, health care program leaders may have difficulty figuring out where and how to start. Using data from the Michigan Medicaid agency, four quality of care measures were stratified by race/ethnicity and county for measurement years 2018-2020. Results indicate that racial/ethnic disparities exist for most measures, in all counties, in all years. And although there are differences in performance across counties, there are also clear trends.

Monica Trevina, MA

Director of Center for Social Enterprise - Michigan Public Health Institute

Distinction in Behavioral Health Integration: Success Stories From Clinicians on the Front Lines

Wed, Sep 29, 1:00 pm EDT
Course summary

2 CCE Credits

1 Nursing Credit

1 Physician Credit

Behavioral health continues to be at the forefront of health care, affecting quality of life and health outcomes, and the pandemic’s impact has increased the number of patients who could benefit from behavioral health integration in primary care practices. NCQA Distinction in Behavioral Health Integration provides guidance for practices to establish solid and effective processes for ensuring that patients continue to get the right care at the right time, whether it’s primary care or a behavioral health intervention. This special Quality Innovation Series course lets participants hear directly from clinicians who have embraced NCQA’s Distinction in Behavioral Health Integration. Their success stories will resonate with and inspire any practice interested in taking the next steps toward providing coordinated care behavioral health and primary care clinicians.

Ritu Chandra, MD, FAAP

Founder/Pediatrician - Preferred Medical Group

Jodi Polaha, Ph.D

Professor, Family Medicine; Director, Institute for Integrated Behavioral Health Organization - Quillen College of Medicine, East Tennessee State University

Matthew Tolliver, Ph.D

Assistant Professor, Department of Pediatrics; Assistant Director, Institute for Integrated Behavioral Health - Quillen College of Medicine, East Tennessee State University

A Multi-Disciplinary Approach to Behavioral Health Distinction Can Position IBH Best Practices

Wed, Oct 06, 2:00 pm EDT
Course summary

TBD CCE Credits

TBD Nursing Credits

TBD Physician Credits

This course is an opportunity to learn how the Care Transformation Collaborative of Rhode Island helped integrated behavioral health (IBH) practices respond to COVID by tele-IBH implementation and earn Behavioral Health Distinction. Areas of focus include working with state and payers to align expectations across the health care system for IBH and sustainability; developing and implementing a 12-month tele-IBH learning collaborative that gives PCMH practices an opportunity to test tele-IBH workflows while working toward earning Behavioral Health Distinction; and developing practical tools to strategically approach earning Behavioral Health Distinction.

Nelly Burdette, Psy.D.

Associate Vice President, Integrated Behavioral Health, Providence Community Health Centers (PCHC)/ Senior Director, Integrated Behavioral Health, Care Transformation Collaborative - Rhode Island (CTC-RI) - Providence Community Health Centers/Care Transformation Collaborative of Rhode Island

Digital Quality

3 Courses + 3 TBD

Digital quality measures (DQM) are digitalized versions of existing HEDIS measures—the same type of measure that health plans have used and reported on for three decades. DQMs are key to unlocking the potential of a reimagined quality enterprise. They reduce the time and cost to distribute, implement and maintain measures. Electronic Clinical Data System measures (ECDS), a subset of dQMs that use the HEDIS reporting standard, ease reporting burden by using data generated in the normal course of care delivery and captured in EHRs, registries, health information exchanges and other digital sources. This rich clinical data allows measurement of more of what matters, including outcomes and care for individual patients.

NCQA Digital Quality Primer

Wed, Oct 20, 1:00 pm EDT
Course summary

TBD CCE Credits

TBD Nursing Credits

TBD Physician Credits

Digital quality means many things to many people, but what do we at NCQA mean when we say digital quality? We want a digital quality framework that cuts waste and burden in quality reporting. We want it to foster measurement across levels of the health care system. We want it to accurately pinpoint the factors that lead to high-value care. And we want all of this to “set the table” for a learning health system that consistently provides timely data for more immediate action to improve care. Join NCQA for a digital quality primer that lays the groundwork for understanding the terms, methods, strategies and end-to-end process of the value chain surrounding digital quality guidelines, reporting solutions, performance solutions and more. This course also explores common misperceptions about digital quality and what organizations should be doing now to prepare for, accelerate and implement digital quality measurement.

Anne Marie Smith, MHA

AVP, Performance Measurement - NCQA

Early Adopters: A New Digital Measurement Experience

Tue, Nov 09, 1:00 pm EDT
Course summary

TBD CCE Credits

TBD Nursing Credits

TBD Physician Credits

Organizations that are beta-testing a new method of consuming HEDIS digital measures will share their motivations for and benefits of moving to the new methodology, along with an overview of their experiences, challenges and early learnings. NCQA will share more about the solution and our vision for how digital measurement will evolve.

Natasha Fisher

AVP, Digital Solutions - NCQA

Mark Oswald

AVP, Digital Solutions Platforms - NCQA

Using Natural Language Processing to Achieve HEDIS Year-Round Review

Wed, Nov 17, 1:00 pm EDT
Course summary

TBD CCE Credits

TBD Nursing Credits

TBD Physician Credits

In 2018, UPMC Health Plan set a strategic goal to move to prospective, year-round HEDIS review for hybrid measures, across Medicare, Medicaid and SNP business lines. To support this strategic goal, the UPMC Health Plan Quality team worked with technology innovators at UPMC Enterprises to apply Natural Language Processing to HEDIS hybrid abstraction. Working together, UPMC teams developed a unique technology platform that markedly increases abstractor efficiency in closing gaps. The system is currently in production use at UPMC Health Plan across 12 measures and 3 lines of business. This course discusses the use of natural language processing for HEDIS, as well as lessons learned after introducing NLP into real-world HEDIS workflows.

Lisa Gerdes

Director, Quality Improvement - UPMC Health Plan

Rebecca Jacobson

President - Astrata, Inc.

Health Equity

6 Courses

The COVID-19 pandemic has highlighted the urgent need for tools to better identify and address health disparities and under-performance throughout the health care system. This chapter examines efforts to ensure that the patient’s clinician, care team and health plan understand their cultural and linguistic needs and provide appropriate services to meet them. NCQA research staff will share their work to investigate, illuminate and elevate health equity solutions.

Implementing Program-Level Change for Health Equity in Value-Based Care

Thu, Jul 29, 1:00 pm EDT
Course summary

1 CCE Credit

1 Nursing Credit

1 Physician Credit

This course examines structured models for advancing community-based programs in population health. Purpose-interrelated topics include future quality and value-based care pathways, social determinants of health, a deep dive into the implications of COVID-19 and emerging health care trends.

Vanessa Guzman

CEO & President - SmartRise Health

Addressing Social Determinants of Health - A Resource Guide

Thu, Aug 05, 1:00 pm EDT
Course summary

TBD CCE Credits

This course includes highlights from the recently developed NCQA guide on social determinants of health–a resource for health plans, clinically integrated networks and clinicians to design and implement strategies that address SDOH for commercially insured populations. NCQA staff will facilitate a discussion of strategies, NCQA programs and in-the-field examples to improve SDOH interventions.

Keri Christensen

Director, Strategy Implementation - NCQA

Brittani Spaulding

Manager, QSG - NCQA

Denys Lau

Senior Research Scientist - NCQA

Jacqueline Willits

Health Care Analyst - NCQA

Addressing Health Disparities in Quality Measurement: An Examination of the "Vital Few"

Thu, Aug 12, 1:00 pm EDT
Course summary

1 CCE Credit

1 Nursing Credit

1 Physician Credit

This session shares how a health provider prioritized a subset of quality measures targeted at high risk patients for action. Through tools revamping, operational teams were equipped to shift from their traditional outreach program to fully implement new work driven by the “Vital Few” measures. Results show an appreciable impact in reducing disparities in quality outcomes for the target measures and population.

Edward Yu, MD, CMQ, CPPS, CPE

Director - Palo Alto Medical Foundation/Sutter Health

Employing a Health Care Equity Index to Drive Value-Based Care

Thu, Aug 19, 1:00 pm EDT
Course summary

1 CCE Credit

1 Nursing Credit

1 Physician Credit

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) sought input and collaboration from a “coalition of the willing” key stakeholders to address inequities in its members’ health care and in the state as a whole. This course highlights development of a Health Care Equity Index–a tool to help identify opportunities to improve health equity in a health plan, monitor progress toward closing disparities and help communities and the state meet health care equity goals–as well as challenges and lessons learned.

Qi Zhou, MD

Vice President, Quality and Health Care Delivery - Blue Cross Blue Shield NC

Optimizing Community Health Workers and Population Monitoring Techniques to Address Social Determinants of Health

Thu, Aug 26, 1:00 pm EDT
Course summary

TBD CCE Credits

TBD Nursing Credits

TBD Physician Credits

This session defines the future role of the community health worker in bridging the health equity gap in the clinical setting. This course includes applied methods and analytic tools for assessing social determinants of health at the community level.

Amy Goodman

Senior Project Manager - Primary Care Development Corporation

Sarahjane Rath, MPH, CHES

LCSW, CPC-A, PCMH CCE - Primary Care Development Corporation

Evolving HEDIS for Equity: Updates and Future Directions

Wed, Oct 13, 1:00 pm EDT
Course summary

TBD CCE Credits

TBD Nursing Credits

TBD Physician Credits

Health care quality cannot exist without equity. NCQA is committed to building, measuring and promoting equity through all our programs. Empowering HEDIS to speak directly to these goals is a central part of this effort. Join NCQA staff for an overview of our equity measurement strategy and learn more about how we are evolving HEDIS to build toward better transparency and action. This course will include a review of new race and ethnicity stratifications, next steps for a more inclusive HEDIS and a preview of a new measure concept for social needs screening.

Rachel Harrington

Research Scientist - NCQA

Deidre Washington

Research Scientist - NCQA

Quality Accelerators in Health Care

3 Courses + 2 TBD

This chapter features Accredited plans and Recognized practices that have implemented leading-edge strategies to improve both quality and value through a variety of initiatives that improve the customer experience, integrate care, engage patients and their families and work to redesign the care delivery system. Join us as we learn from their innovation, creativity and distinctive “outside the box” solutions.

Preventing Diabetic Complications: An FQHC Approach

Wed, Aug 04, 1:00 pm EDT
Course summary

TBD CCE Credits

TBD Nursing Credits

TBD Physician Credits

Swope Health Services serves a vulnerable underserved patient population that has many high-risk factors for complications of diabetes. Using PCMH principles, it built an EMR (e clinical works) tool for effective previsit planning—even in an open access setting—and linked it to other electronic tools, such as in-office retinal exam devices, to improve diabetes outcomes and focus on tertiary prevention.

Naiomi Jamal, MD, MPH, CMQ

Chief Quality Officer - Swope Health Services

Improving Quality and Efficiency of Care: The Power of Standardized Electronic Health Records

Wed, Aug 18, 1:00 pm EDT
Course summary

TBD Nursing Credits

TBD Physician Credits

Electronic health records have the potential to improve quality of care and patient safety, but key quality data is often spread over multiple locations in the electronic chart, necessitating extensive, time-consuming reviews in order to obtain a complete and timely picture of a patient. The time required to perform a comprehensive chart review results in less time spent in direct face-to-face patient care, diminished clinical efficiency and increased risk of provider burnout, which in turn can have a detrimental impact on the quality of care provided.

Allison Weathers, MD

Associate Chief Medical Information Officer - Cleveland Clinic

Steven Shook, MD

Strategic Lead for Virtual Health - Cleveland Clinic

Double Jeopardy - Pandemic and Health Disparities: Collaborative, Data-Driven Community Interventions and Innovation During Crisis

Wed, Aug 25, 1:00 pm EDT
Course summary

TBD CCE Credits

TBD Nursing Credits

TBD Physician Credits

In health care, as in other industries, disaster often inspires innovation. By April 23, 2020, Dallas, Texas, had 2,763 cases of COVID-19 and 72 deaths. The hospital in-patient and ER were strained. To contain the spread of the virus in the community, the Parkland Health & Hospital System team, in partnership with PCCI, developed a multi-prong, technology-based solution. To date, over 500,000 upcoming clinical encounters have been prescreened for risk, resulting in relatively early detection and treatment of cases and decreasing potential exposure to the health system.

Anjum Varshney, RN, MBA, PCMH CCE

Associate Director Performance Improvement - Parkland Health & Hospital System

Vidya Ayyr, MPH

Director of Social Impact - Parkland Health & Hospital System

Brett Moran, MD

SVP, Associate Chief Medical Officer, CMIO - Parkland Health & Hospital System

Measurement and Reporting

5 Courses + 1 TBD

Subject matter experts will provide an overview of new HEDIS measures, updates to existing measures and measures that are being retired—including the rationale behind retiring measures and developing new ones—and will share feedback from public comment.

HEDIS Measurement Year (MY) 2021 Update

Thu, Jun 24, 1:00 pm EDT
Course summary

1 CCE Credit

1 Nursing Credit

1 Physician Credit

During this course, NCQA staff share updates to measures for HEDIS MY 2021 and discuss key dates for data collection.

Cindy Ottone

Director, Measures Policy Quality Measurement and Research - NCQA

The Path to Specialist Measurement

Thu, Jul 22, 1:00 pm EDT
Course summary

1 CCE Credit

TBD Nursing Credits

TBD Physician Credits

For so long, the goal to improve health care has focused on primary care quality and overlooked the significance of specialist care’s contributions toward that goal. The path to improving quality measurement lies in greater acquisition and analysis of clinical data.

Terri Kitchen

Divisional Vice President, Quality and Accreditation - Blue Cross Blue Shield IL

HEDIS Measurement Year (MY) 2022 Volume 2 Changes

Tue, Oct 05, 1:00 pm EDT
Course summary

1.5 CCE Credit

1 Nursing Credit

1 Physician Credit

Join NCQA measure champions as they discuss the rationale behind development of new measures, changes to existing measures and overall volume 2 updates for HEDIS MY 2022.

Nancy McGee

Senior Health Care Analyst, Quality Measurement and Research Group - NCQA

Pam Lighter

Senior Research Associate, Quality Measurement and Research Group - NCQA

Cindy Ottone

Director, Measures Policy Quality Measurement and Research - NCQA

Rachel Harrington

Research Scientist, Quality Measurement and Research Group - NCQA

HEDIS Measurement Year (MY) 2021 First-Year Results and MY 2023 Pipeline

Tue, Oct 12, 1:00 pm EDT
Course summary

1 CCE Credit

1 Nursing Credit

1 Physician Credit

NCQA staff will share HEDIS MY 2021 first-year analysis results and reporting results for domains of measures gaining attention, including 11 measures collected via Electronic Clinical Data Systems and 4 national measures of Long-Term Services and Supports reported by health plans and community-based organizations. Staff will also share what’s in the measurement pipeline for HEDIS MY 2023.

Nancy McGee

Senior Health Care Analyst. Quality Measurement and Research Group - NCQA

Pamela Lighter

Senior Research Associate, Quality Measurement and Research Group - NCQA

Emily Hubbard

Health Care Analyst, Quality Measurement and Research Group - NCQA

Deidre Washington

Research Scientist, Quality Measurement and Research Group - NCQA

HEDIS Audit & Data Collection Updates

Wed, Nov 03, 1:00 pm EDT
Course summary

1 CCE Credit

1 Nursing Credit

1 Physician Credit

During this session, NCQA staff will review and discuss Audit and Data Collection updates for HEDIS MY 2022.

Wendy Talbot, MPH

AVP, Measure Collection & Audit • IT & Information Products - NCQA

Garcene Duckett, MSIS

Assistant Director, Data Collection, IT & Information Products - NCQA

Value-Based Care and Payer-Provider Collaboration

4 Courses + 2 TBD

The pandemic bolstered the case for accelerating the move to value-based payment models. Entities in value-based models that focus on population health and accountability already had systems of care in place and were able to quickly adapt to the changing environment. They provided services to their patients and escaped the severe financial disruptions experienced by the loss of fee-for-service revenue. Join us for panel discussions with leaders in value-based care delivery.

Creating Alignment Between Value-Based Care, Quality Programs and Health Equity Objectives

Tue, Aug 31, 1:00 pm EDT
Course summary

1 CCE Credit

1 Nursing Credit

1 Physician Credit

This course examines the changing relationships between patients, physicians, hospitals, insurers, employers, communities and government in the current value-based care landscape.

Vanessa Guzman

CEO & President - SmartRise Health

Implementing and Reporting Population Data Across a Highly Diverse Integrated Network

Tue, Sep 07, 1:00 pm EDT
Course summary

TBD Nursing Credits

TBD Physician Credits

This course examines opportunities for implementing a networkwide QI program through a population health lens, with a focus on behavioral health. Speakers share considerations for value-based payment contracts with payers, including managed care organizations, on behalf of clinically integrated provider networks, to provide health care and related social services.

Jessica Frisco, RN, BSN, MPH

Director, Quality and Compliance - AsOne

Tackling Disease Care in Rural Communities Through a State-Based Collaborative

Tue, Sep 21, 1:00 pm EDT
Course summary

TBD CCE Credits

TBD Nursing Credits

TBD Physician Credit

During this course, we assess population health improvement opportunities and interventions for rural communities. In a state-based collaborative, practices are guided to choose a track/focus for increasing capacity and providing resources to patients for diabetes, hypertension and hyperlipidemia. Tracks include the ability to implement or connect to programs such as the National Diabetes Prevention Program, diabetes self-management education and incorporating clinical pharmacists and other clinical team members into the care team. Other improvement strategies include team-based care, EHR optimization, quality data and developing workflows and protocols that closely align with the PCMH model.

Lindsay Williams, RHIT, CCA, PCMH CCE

Practice Transformation Consultant - South Carolina Office of Rural Health

LaShandal Pettaway-Brown, MHA, MBA, PCMH CCE

Practice Transformation Consultant - South Carolina Office of Rural Health

Leveraging Clinical Champions to Create a Culture of High-Value Care

Tue, Sep 28, 1:00 pm EDT
Course summary

TBD CCE Credits

TBD Nursing Credits

TBD Physician Credits

The transition to value-based care is fixed on payment models, with scarce attention to stewarding a culture of value within the care setting. However, clinicians are uniquely positioned to champion high-value care initiatives and to increase peer engagement. In this course, we discuss a peer-mentoring model dedicated to clinical decisions focused on value-based care delivery.

Michael Parchman, MD

Director, RWJF Clinical Value Champion Fellowship Program - Kaiser Permanente

Closing Session – Digital Solutions for Advancing the Quality Playbook

1 Course

Digital Solutions for Advancing the Quality Playbook

Thu, Nov 18, 1:00 pm EDT

Join quality accelerators in the digital solutions space to identify and amplify solutions to improve health care quality. 

Session presenters and agenda – TBD. 

SELECT YOUR COURSES ON DESIRED TOPICS

Select Chapters

This Quality Innovation Series is designed to provide flexibility in the courses you would like to enroll in if you do not wish to pursue the All Access Pass. Please select the register button to the right to identify which chapters and courses you would like as an a la carte option.