We are working to integrate telehealth with other care modalities to enhance provider-patient relationships and improve quality.
New Telehealth Programs to Increase Confidence in Virtual Care Quality
Now through January 13, 2021, NCQA is seeking the public’s feedback on proposed programs developed to help increase confidence in virtual care quality across the health care ecosystem.
Telehealth Distinction for PCMH and PCSP Recognized Practices
- As an addition to the PCMH & PCSP programs, this distinction will help practices and/or clinicians show that they have successfully integrated telehealth that is patient-centered, focused on quality and appropriate into their workflow.
Telehealth Module for Health Plan Accreditation
- As an Add-On Survey to an existing Accreditation status, this Module will help health plans demonstrate that their telehealth networks provide safe, equitable and coordinated care by credentialed physicians
Telehealth Surge Triggers Changes
to Quality Measures
Adjustments to 40 HEDIS measures help health plans, clinicians and patients who rely more on telehealth services due to the COVID-19 pandemic.
Telehealth and Accreditation
See NCQA’s telehealth policy allowances for its Accreditation programs. Learn more here.
- Our May 2020 discussion of telehealth’s surge during the pandemic and telehealth’s prospects for the future was NCQA’s best attended webinar ever. Watch a recording or read the blog article listing telehealth resources speakers recommended.
- The June 2020 episode of The Future of HEDIS webinar series introduced telehealth as a defining topic for the future of measurement. It also acquainted the 3,000 quality advocates who watched the live presentation with our ambitions to ALIGN, ADAPT and INNOVATE to help telehealth grow.