We are working to integrate telehealth with other care modalities to
enhance provider-patient relationships and improve quality.

TELEHEALTH TASKFORCE Planning long-term policies

Industry leaders co-convened by NCQA will recommend policies to optimize the quality and value of remote care services.

Telehealth Surge Triggers Changes
to Quality Measures

Adjustments to 40 HEDIS measures help health plans, clinicians and patients who rely more on telehealth services due to the COVID-19 pandemic.


We administer questionnaires to study and support the growth of telehealth:

Telehealth and Accreditation

See NCQA’s telehealth policy allowances for our Accreditation programs.

COVID, Telehealth and Quality:
What’s Now, What’s Next

Our May 14, 2020, discussion of telehealth’s surge during the pandemic and telehealth’s prospects for the future was NCQA’s best attended webinar ever.

Watch a recording or read the blog article listing telehealth resources speakers recommended.

Latest Telehealth Blog Articles

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