We are working to integrate telehealth with other care modalities to enhance provider-patient relationships and improve quality.
Telehealth Surge Triggers Changes
to Quality Measures
Adjustments to 40 HEDIS measures help health plans, clinicians and patients who rely more on telehealth services due to the COVID-19 pandemic.
Telehealth and Accreditation
See NCQA’s telehealth policy allowances for its Accreditation programs. Learn more here.
- Our May 2020 discussion of telehealth’s surge during the pandemic and telehealth’s prospects for the future was NCQA’s best attended webinar ever. Watch a recording or read the blog article listing telehealth resources speakers recommended.
- The June 2020 episode of The Future of HEDIS webinar series introduced telehealth as a defining topic for the future of measurement. It also acquainted the 3,000 quality advocates who watched the live presentation with our ambitions to ALIGN, ADAPT and INNOVATE to help telehealth grow.