NCQA Certified CAHPS 5.1H Survey Vendors

The firms in the table have been trained and certified by NCQA to collect CAHPS 5.1H Survey results. (Updated November 13, 2023)

Directory of Certified Vendors

CompanyContact NameAddressPhoneEmailWebsite
Arkansas Foundation for Medical Care (AFMC)Kristina Bondurant1020 West 4th Street, Little Rock, AR 72201501-516-1636AFMC.Surveys@afmc.orgwww.afmc.org
Center for the Study of Services (CSS)Paul Kallaur1625 K Street, NW, 8th Floor, Washington, DC 20006202-454-3030pkallaur@cssresearch.orgwww.cssresearch.org
DataStat, Inc.Steven Weindorf3975 Research Park Drive, Ann Arbor, MI 48108734-994-0540sweindorf@datastat.comwww.datastat.com
CIRACET | Care Coordination & Collaboration Center (C4)Noris TorresPO BOX 8970, Ponce, PR, 00732787-380-1279ntorres@ciracet.comwww.ciracet.com
Crossroads Group Inc.Lisa Duesterheft440 Johnson Road, Suite A, Keller, TX 76248817-385-7902cahps@crossroadsgrp.comwww.crossroadsgrp.com
Health Services Advisory Group, Inc.Tim Laios3133 E. Camelback Road, Suite 300, Phoenix, AZ 85016602-801-6810tlaios@hsag.comwww.hsag.com
General Dynamics Information Technology (GDIT)Nena Sanchez124 West Capitol, Suite 990, Little Rock, AR 72201501-707-3988Nena.Sanchez@GDIT.comwww.gdit.com
IPSOS Public Affairs, LLCJoann Franzen222 W. Adams Street, Suite 1100, Chicago, IL 60606312-526-4588joann.franzen@ipsos.comwww.ipsos-na.com
SPH Analytics dba Press GaneyAbigail Foster1173 Ignition Drive South Bend, IN 46601800-232-8032afoster@pressganey.comwww.pressganey.com/
SurveyVitals, A Qualtrics Company, LLC.Allison Zapor38701 W Seven Mile Rd Suite 250, Livonia, MI 48152248-344-7572azapor@qualtrics.comwww.qualtrics.com/surveyvitals
UAB Survey Research UnitMatt Fifolt1665 University Boulevard, Suite 430, Birmingham, AL 35294-1200205-975-0506mfifolt@uab.eduwww.uab.edu
University of Florida Survey Research CenterScott RichardsPO Box 117148 Gainesville, FL 32611352-392-2908 x103smr776@ufl.eduwww.bebr.ufl.edu
WBA ResearchAllison Booker4200 Parliament Place, Suite 200, Lanham, MD 20706410-721-0500abooker@wbaresearch.comwww.wbaresearch.com
  • Save

    Save your favorite pages and receive notifications whenever they’re updated.

    You will be prompted to log in to your NCQA account.

  • Email

    Share this page with a friend or colleague by Email.

    We do not share your information with third parties.

  • Print

    Print this page.