State of Health Care Quality

A look at health plans’ collective improvement over time.

The State of Health Care Quality Report summarizes performance from the previous calendar year for key HEDIS and CAHPS measures. For older measures, the report documents almost two decades of yearly results.

You can also find the latest HEDIS and CAHPS measure results as well as additional benchmarks and plan-level results by purchasing access to NCQA’s Quality Compass® tool.

Access/Availability of Care

Effectiveness of Care

Behavioral Health

Cardiovascular Conditions


Measures Collected Through the CAHPS® Health Plan Survey

Measures Collected Through the Medicare Health Outcomes Survey

Medication Management and Care Coordination

Musculoskeletal Conditions


Prevention and Screening

Respiratory Conditions

Experience of Care

Measures Reported Using Electronic Clinical Data Systems

Risk Adjusted Utilization


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