| Topic | Update Highlights |
| Front Matter (Audit Section) | Added “Evidence of implementation submitted for an audit, including reporting data, must be recent to the time of the audit.” |
| Front Matter | Added a section addressing conflicts with regulatory requirements. This applies to all Recognition products. |
| CM 04 | Added: “Note: After-visit summaries may only be used if they contain plain language and show patient involvement in the plan’s creation.” Also added, “The care plan is written at a health literacy level accessible to the patient (i.e., does not contain medical jargon, abbreviations/acronyms or billing codes).” |
| KM 09 | Removed “pronouns” and “language” in the guidance section as an example of “other aspects of health”. |
| KM 09 | Added a clarification about evidence, “Practices are to submit a report that is broken down by numerator/denominator and percentages for each category. For example, Black or African American = 400/1000 (40%); Asian = 300/1000 (30%), etc." |
| AC 01 | Added to the guidance: The key to this criterion is patient preference. Some examples of questions asked may include, but are not limited to: • Our practice is considering extended hours to 7PM. What day of the week would you most prefer? • Our practice offers same day appointments at 9AM each day. Does this time work for your same day needs? Yes/No with a follow-up question: If not, please identify a time that you prefer. • If scheduled telehealth visits were offered, would you use them instead of an in-person office visit? (Y/N or Likert Scale). Can follow-up with options. |
| CM 11 | New criterion – Person-Driven Outcomes Approach: Monitoring and Follow-Up |
| QI 01 and 02 | Clarified that beginning in 2024, standardized measures must be used and reporting through the Measures Reporting Tile in Q-PASS. |
PCMH 2017