Digital Health Engagement Accreditation
NCQA’s Digital Health Engagement Accreditation sets a consistent, evidence-based standard for how digital wellness and condition-management solutions engage, assess and support the people who use them. As more care and everyday health decisions move to apps, portals and connected tools, the program gives the market a shared way to evaluate quality, safety and meaningful engagement—so purchasers, partners and consumers can trust that a solution delivers real value.
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Overview
Accreditation helps organizations demonstrate that their digital tools are built on sound practices, protect the people who rely on them, and are designed to drive measurable improvements in health and engagement.
Who Is This For?
Digital Health Engagement Accreditation is designed for organizations that build, deliver or purchase digital tools that engage people in their health and wellness, including:
- Digital health and wellness solution developers and vendors
- Condition-management and chronic-care digital programs
- Health plans and employers evaluating or offering digital engagement tools
- Population health and care-management organizations using digital platforms
- Purchasers and partners seeking a consistent way to compare digital solutions
Digital health and wellness tools provide flexibility and accessibility, but they can also present risk.
Digital Health Engagement Standards and Guidelines
The new program standards are now available.
Why This Accreditation Matters
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Establishes a common language for quality in digital wellness and condition management
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Reinforces trust in how digital tools assess, engage, and support individuals
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Helps purchasers and partners differentiate solutions using consistent standards
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Encourages measurable outcomes tied to engagement and intervention effectiveness
Quality in Action
Wellness Landscape
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Over $730 billion in U.S. health care spending is linked to modifiable risk factors such as high blood pressure and poor diet.
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In 2023, 76% of adults in the U.S. reported having at least one or more chronic conditions that could significantly impact their well-being.
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Every $1 spent on wellness programs can save the health system around $3 in medical costs.
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76% of adults report having at least one or more chronic conditions that impact their well-being—many that could be addressed through behavior change.
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U.S. adults report feeling physically unhealthy 4 days and mentally unhealthy 5 days in an average month.
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Only 51% of adults and 24% of children meet the guidelines for daily physical activity.
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