Health Plan Accreditation (HPA)

Learn how to measure, analyze, report and improve health care quality. Courses prepare quality improvement staff for the NCQA Accreditation process, including program standards, the survey process, and documentation preparation.

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July 2025

The Managed Behavioral Health Organization (MBHO) Primer

Self Paced
Expires: October 31, 2025

Increasingly, behavioral health care plays a key role in the growing need to deliver care that incorporates medical, behavioral and social risk factors. As the need for behavioral health care grows, so too does th

Harnessing the Power of Diagnostic Data to Support CM, QI

Self Paced
Expires: September 13, 2025

This session discusses the often-overlooked availability and use of lab data to target and support improvements in health care delivery, and reduce costs, while optimizing performance in the PCMH model of care.

Member Experience for Health Plan Accreditation

Self-paced
Expires: June 30, 2027

Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions. Built on more than 25 years of experience, NCQA Health Plan Accreditation

The Fundamentals of Health Plan Accreditation (HPA) Updates

Self Paced
Expires: June 30, 2026

Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement. If you are new to NCQA or Health Plan Accreditation, th

Health Plan Accreditation: 2025 Updates Self-paced Series

Self-paced
Expires June 30, 2026

Content within this course includes both fundamental requirements across all versions of Health Plan Accreditation (HPA) and releases for HPA’s Standards Year 2025 version.

Accreditation Readiness: Sustaining Performance between Surveys (Self-paced)

Self-paced
Expires: December 31, 2025

Sustaining and improving performance between NCQA surveys helps health care organizations by reducing rework, preventing timeline bottlenecks and controlling staff burnout.

Explaining Utilization Management (UM) for HPA

Self-paced
Expires: June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).

Credentialing for Health Plan Accreditation

Self-paced
Expires: June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).

Delegation for Health Plan Accreditation

Self-paced
Expires: June 30, 2026

NCQA Health Plan Accreditation (HPA) is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).

NCQA Essentials for Case Management

Self-paced
Expires: June 30, 2026

The NCQA Essentials for Case Management course is built on practices defined by NCQA standards and designed to equip professionals with the essential skills and knowledge to manage patient care effectively in today’s

August 2025

05—26

Aug

Health Plan Accreditation with SY 2026 Updates

Live Dates
1. Network Management: August 5, 2025 (1:00 – 3:30 pm ET)
2. Quality Improvement: August 6, 2025 (1:00 – 4:00 pm ET)
3. Population Health Management: August 12, 2025 (1:00 – 3:30 pm ET)
4. Utilization Management: August 19, 2025 (1:00 – 4:0

05

Aug

Network Management for Health Plan Accreditation

Live webinar
August 5, 2025; 1-3:30 pm ET

This course covers updates, changes, and policy clarifications released in the 2025 and 2026 Health Plan Accreditation standards and guidelines.