Courses and Events
16 results
Top Pick
Member Experience for Health Plan AccreditationSelf-paced
Expires: June 30, 2026Through this course, presenters will provide you with insight to interpret the requirements, navigate the standards, and avoid misconceptions. Built on more than 25 years of experience, NCQA Health Plan Accreditation
Top Pick
HEDIS Essentials Update Self-pacedSelf-paced
Expires: November 20, 2026An inside look into the latest developments in HEDIS and designed to help participants stay ahead of the curve with the most current updates and innovations in HEDIS measures and data collection methods.
Top Pick
NCQA Credentialing Accreditation and Certification UpdatesSelf-paced
Expires: December 31, 2025
Recorded on: 2/25 and 2/26/2025This course helps credentialing professionals and contractors identify gaps for improvement and align services with those desired by potential contracting organizations.
Top Pick
Organizational Readiness Mini-SeriesThe Organizational Readiness mini-series includes 3 courses focused on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.
Top Pick
Culturally & Linguistically Appropriate Services Mini-SeriesThe Culturally & Linguistically Appropriate Services (CLAS) mini-series includes 3 courses focused on ensuring an organization improves care and services for all individuals served.
Top Pick
Antibiotic Stewardship: A Health Plan and State PerspectiveSelf-paced
Expires: June 03, 2027Module (1) includes a pre-recorded training covering the four HEDIS antibiotics measures.
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA). CAHPS® is a registered trademark o
- The Managed Behavioral Health Organization (MBHO) Primer
Self Paced
Expires: October 31, 2025Increasingly, behavioral health care plays a key role in the growing need to deliver care that incorporates medical, behavioral and social risk factors. As the need for behavioral health care grows, so too does th
- Navigating NCQA Delegation
Self Paced
Expires: June 30,2025Want to know what Delegation means to NCQA and familiarize yourself with the nuances?
- Advanced Delegation: Maintaining Successful Relationships
Self Paced
Expires: June 30, 2025In this interactive course, faculty will lead learners through prevalent issues and opportunities to enable harmonious coordination between health plans and delegates.
- All About Delegation: Understanding the Nuts and Bolts
Self Paced Bundle
Expires: June 30, 2025Faculty will walk through the Introduction to Delegation and Advanced Delegation courses.
- What's New in the World of Antibiotic Stewardship? Part One
Self Paced
Expires: June 30, 2025This course will provide an overview of the new HEDIS antibiotic measure and highlight its use in the field.
- Ready, Set, Go! Catalyzing CHW Programs for Health Care Orgs
Self Paced
Expires: October 31, 2025The committee’s discussions highlighted three critical areas for successful CHW programs.
- Harnessing the Power of Diagnostic Data to Support CM, QI
Self Paced
Expires: September 13, 2025This session discusses the often-overlooked availability and use of lab data to target and support improvements in health care delivery, and reduce costs, while optimizing performance in the PCMH model of care.
- Race, Ethnicity, SOGI, Income, and Language in Patient Reg
Self Paced
Expires: March 31, 2026Educational training for front desk staff and registration to increase competence and confidence in discussing, reviewing, and completing patient demographic data.Â
 - NCQA Virtual Care Accreditation: Urgent Care Standards and Guidelines
Self Paced
Expired: December 01, 2025This new program offers two evaluation modules: one for primary care and one for urgent care.
- NCQA Virtual Care Accreditation: Primary Care Standards and Guidelines
Self Paced
Expired: December 01, 2025This new program offers two evaluation modules: one for primary care and one for urgent care.

Have a Team?
Get Virtual Team Training
NCQA can bring virtual or in-person training to you and your team of 20 people or more.