FAQ Directory: Patient-Centered Medical Home (PCMH)

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5.22.2018 AC 02 Our clinic has walk-in appointments available every day. Do these count as same-day appointments?

No. Walk-in appointments are different from scheduled same-day appointments. Same-day appointments offer patients the opportunity to schedule a routine or urgent visit at a specific time to enable more patient-centered and convenient access; this prevents the need to wait for the next available clinician at the clinic.

PCMH 2017