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Quality Matters

Navigating the Future of Better Health Care Explore the forefront of health care excellence with Quality Matters, the NCQA podcast that delves into digital transformation, health equity, and quality standards, offering actionable insights for industry leaders and innovators.

Another great listen: Quality Talks with Peggy O'Kane

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The Latest

EPISODE
27
A New Approach to an Old Problem: Tobacco
June 25, 2025 |18:41
Jules Reich
Senior Healthcare Analyst in Population Health, NCQA
Grace Glennon
Director of Digital Quality Informatics, NCQA
Sixty years after the Surgeon General first put warnings on cigarette packages, tobacco use remains a menace to public health. 


Now a new quality measure is tackling the old problem of tobacco use in new ways.
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EPISODE
26
Getting to the Root of Two Popular Behavioral Health Ideas
June 11, 2025 |20:24
Julie Seibert, PhD
Assistant Vice President for Behavioral Health, NCQA

In this episode of Quality Matters, Julie Seibert, Assistant Vice President of Behavioral Health at NCQA, joins host Andy Reynolds to explore the rise of—and the relationship between—two trends in behavioral health: measurement-informed care and peer support. Julie breaks down how these strategies improve outcomes, engage patients and close gaps in access and accountability. Listen […]

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EPISODE
25
Reimagining Respiration: The Quest for Better Asthma Care
May 28, 2025 |22:47
Tonya Winders, MBA
President & CEO, GAAPP

In this episode of Quality Matters, Tonya Winders, President and CEO of the Global Allergy and Airways Patient Platform (GAAPP), joins host Andy Reynolds to unpack the diagnosis and care gaps that plague asthma treatment—from delayed access to spirometry, to underuse of biologics. Tonya explains what high-quality, patient-centered asthma care requires, and what health care […]

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EPISODE
24
Trump and the Digital Quality Transformation
May 14, 2025 |21:21
Ryan Howells
Principal, Leavitt Partners

In the second episode of our special series on recommendations to the Trump administration, Quality Matters host Andy Reynolds welcomes Ryan Howells, Principal at Leavitt Partners, for an illuminating discussion on transforming digital quality and data exchange. Ryan shares fresh ideas from the Leavitt Partners roadmap to reshape digital health infrastructure by embracing scalable, internet-based […]

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EPISODE
23
The Next Four Years of Quality: What Trump’s Team Should Do Now
May 1, 2025 |19:58
Eric Musser, MPH
Vice President, Federal Affairs, NCQA

One-hundred days into the second Trump administration, Quality Matters host Andy Reynolds welcomes Eric Musser, Vice President of Federal Affairs at NCQA, for an insightful discussion about NCQA’s recommendations to the Trump administration for improving health care quality. Eric shares ideas to shape a strong quality future for value-based care, digital health infrastructure and behavioral […]

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