Quality Matters

Navigating the Future of Better Health Care Explore the forefront of health care excellence with Quality Matters, the NCQA podcast that delves into digital transformation, health equity, and quality standards, offering actionable insights for industry leaders and innovators.

Another great listen: Quality Talks with Peggy O'Kane

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The Latest

EPISODE
32
How To Make Behavioral Healthcare Better
October 2, 2025 |16:53
Katherine Hobbs, MD, MPH
CEO, Author Health
In this episode of Quality Talks, Kate Hobbs, CEO of Author Health, delivers a compelling and insightful look at what works in behavioral healthcare—and how we can fix what’s broken. Drawing from deep experience in value-based care and behavioral health systems, Kate outlines a practical framework for improving outcomes and expanding access. She makes her most thorough and impassioned case for payment reform.
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EPISODE
31
AI’s Place in a Quality World
September 11, 2025 |20:26
Josh Wymer, DNP
Chief Health Information & Data Strategy Officer, State of Missouri Health Data Consortium

In this episode of Quality Matters, host Andy Reynolds is joined by Josh Wymer, Chief Health Information and Data Strategy Officer for the State of Missouri Health Data Consortium. Together, they explore how Missouri is building a smarter health care system that uses AI not just to automate care, but to elevate it. Drawing on […]

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EPISODE
30
What the Quest for Data Quality is Really About
August 20, 2025 |17:20
John D'Amore
Owner, More Informatics

In this episode of Quality Matters, health IT veteran and standards-editor John D’Amore joins host Andy Reynolds to unpack the deeper purpose behind the push to improve data quality. Drawing on decades of experience, from startups and academic research to national standards and consulting, John explains why the real goal isn’t just clean data or […]

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EPISODE
29
CQL and FHIR: Myths, Misunderstandings and More
July 23, 2025 |20:01
Bryn Rhodes
Director of Standards Strategy, Smile Digital Health
Rob Reynolds
Vice President of Clinical Reasoning, Smile Digital Health

In this episode of Quality Matters, host Andy Reynolds welcomes Bryn Rhodes and Rob Reynolds of Smile Digital Health to unravel two foundational, yet widely misunderstood, technologies in health care: Clinical Quality Language (CQL) and Fast Healthcare Interoperability Resources (FHIR). With decades of leadership in health care standards, Bryn and Rob share hard-earned insights, persistent […]

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EPISODE
28
The CGM Era: A New Approach to Diabetes Care
July 10, 2025 |20:31
Richard Bergenstal, MD
Executive Director, International Diabetes Center

In this episode of Quality Matters, Dr. Richard Bergenstal, Executive Director of the International Diabetes Center, joins host Andy Reynolds to explore the evolving landscape of diabetes care—from the legacy of A1C to the promise of continuous glucose monitoring (CGM). Rich shares lessons from decades of clinical leadership, research and quality improvement, including his advisory […]

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