Quality Matters

Navigating the Future of Better Health Care Explore the forefront of health care excellence with Quality Matters, the NCQA podcast that delves into digital transformation, health equity, and quality standards, offering actionable insights for industry leaders and innovators.

Another great listen: Quality Talks with Peggy O'Kane

Subscribe to get new episodes directly to your inbox

The Latest

EPISODE
30
What the Quest for Data Quality is Really About
August 20, 2025 |17:20
John D'Amore
Owner, More Informatics
The link between data interoperability and health care quality may be different than you thought.
Listen Now
EPISODE
29
CQL and FHIR: Myths, Misunderstandings and More
July 23, 2025 |20:01
Bryn Rhodes
Director of Standards Strategy, Smile Digital Health
Rob Reynolds
Vice President of Clinical Reasoning, Smile Digital Health

In this episode of Quality Matters, host Andy Reynolds welcomes Bryn Rhodes and Rob Reynolds of Smile Digital Health to unravel two foundational, yet widely misunderstood, technologies in health care: Clinical Quality Language (CQL) and Fast Healthcare Interoperability Resources (FHIR). With decades of leadership in health care standards, Bryn and Rob share hard-earned insights, persistent […]

Listen Now
EPISODE
28
The CGM Era: A New Approach to Diabetes Care
July 10, 2025 |20:31
Richard Bergenstal, MD
Executive Director, International Diabetes Center

In this episode of Quality Matters, Dr. Richard Bergenstal, Executive Director of the International Diabetes Center, joins host Andy Reynolds to explore the evolving landscape of diabetes care—from the legacy of A1C to the promise of continuous glucose monitoring (CGM). Rich shares lessons from decades of clinical leadership, research and quality improvement, including his advisory […]

Listen Now
EPISODE
27
A New Approach to an Old Problem: Tobacco
June 25, 2025 |18:41
Jules Reich
Senior Healthcare Analyst in Population Health, NCQA
Grace Glennon
Director of Digital Quality Informatics, NCQA

In this episode of Quality Matters, Jules Reich, NCQA Senior Health Care Analyst in Population Health, and Grace Glennon, NCQA Director of Digital Quality Informatics, discuss a new HEDIS® measure that modernizes tobacco use screening and efforts to help users quit.  The measure, Tobacco Use Screening and Cessation Intervention (TSC-E), replaces an outdated, survey-based approach. […]

Listen Now
EPISODE
26
Getting to the Root of Two Popular Behavioral Health Ideas
June 11, 2025 |20:24
Julie Seibert, PhD
Assistant Vice President for Behavioral Health, NCQA

In this episode of Quality Matters, Julie Seibert, Assistant Vice President of Behavioral Health at NCQA, joins host Andy Reynolds to explore the rise of—and the relationship between—two trends in behavioral health: measurement-informed care and peer support. Julie breaks down how these strategies improve outcomes, engage patients and close gaps in access and accountability. Listen […]

Listen Now

Newsletter

Subscribe to get new episodes directly to your inbox