NCQA Health Plan Accreditation: 2025 Updates
Live Courses
Network Mgmt- 10/01/2024; 1-4 PM; Mbr Experience- 10/03/2024; 1-4 PM; Quality Impv- 10/09/2024; 1-3 PM; DEL- 10/17/2024; 1-4 PM;
Utilization Mgmt- 10/22/2024; 1-4:30 PM; Pop. Health- 10/24/2024; 1-4 PM; Credentialing- 11/13/2024; 1-4 PM
Early Bird Rates:
$100 OFF Sept 1-Sept 30; Use code:Â HPA100SEP
About this Live Series
NCQA Health Plan Accreditation: 2025 Updates
NCQA Health Plan Accreditation is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®). These courses will focus on taking a deep dive into all of the relevant updates for the newly released 2025 standards. Our experienced presenters will provide learners insight to interpret the requirements, navigate the standards, and avoid misconceptions. In addition to answering live questions, presenters address generalized scenarios and provide examples based on performance improvement opportunities from prior NCQA surveys.
Please note: These courses present information based on Health Plan Accreditation 2025 standard requirements that are released in July 2024. The scope of these courses apply directly to NCQA Accreditation Surveys conducted between July 1, 2025 and June 30, 2026.Â
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Course Resources
- Presentation slides.
- Recording of live session.
- Scenarios for applied learning.
- NCQA surveyor’s perspective of the standards.
- IPCE Credits for physicians, nurses and pharmacists.
What You Will Learn
- Understand the 2025 updates and changes to the standards and requirements.Â
- Interpret the intent of HPA requirements.
- Describe relationships and themes across the standards.
- Recognize requirement implications and considerations for stakeholders.
- Define performance improvement opportunities.
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
Who Should Attend
Clinicians, executives, managers, specialists, delegates, and vendors who are employed or contracted by health plans with responsibilities pertaining to the scope of work listed below:
- Health care professional.
- Health decision maker.
- Consultant.
- Health plan.
- Health Systems
- Population health organization
Live Dates
Network Management – October 1, 2024
Individual Cost: $349
Member Experience – October 3, 2024
Individual Cost: $349
Credentialing – October 8, 2024
Individual Cost: $395
Quality Improvement – October 9, 2024
Individual Cost: $349
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Delegation – October 17, 2024
Individual Cost: $395
Utilization Management – October 22, 2024
Individual Cost: $395
Population Health – October 24, 2024
Individual Cost: $349
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Faculty
Kimberly Carpenter Petit
Consultant
KCP Consulting
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Marilyn O’Leary O’Shea, MBA
Consultant
Managed Care Quality Solutions
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Irv Koehler, RN, MBA, CPHQ, CPC
Irv Koehler is a health care quality consultant for the Koehler Quality Group, LLC. In this position, he is an NCQA administrative surveyor and provides consulting services to organizations evaluating and preparing for NCQA Accreditation/ Certification projects, risk adjustment validation for managed care organizations, education on quality improvement practices and outcome measure development and tracking. Â
Mr. Koehler is also a registered nurse with active licensure in Florida and Tennessee, and certification in quality and medical coding. Previously, he was a quality improvement professional at AmeriHealth Caritas and BlueCross BlueShield of Tennessee.
Mr. Koehler has an MBA from the Florida Institute of Technology, a BS in Nursing from Florida Southern College, a BA in Psychology and an ADN from Purdue University.
Clint Koenig, MD, MSPH, MA
Clint Koenig, MD, MA, MSPH is the Senior Medical Director at OhioHealthy, a new system-based health plan in Columbus, Ohio. He has served as State Medical Director in New Hampshire and Ohio. Other leadership roles include the Health Plan Regional Chief Medical Officer at Universal American, a government programs health management organization in Syracuse, New York, as well as, the Director for Utilization Management at Monroe Plan for Medical Care, a healthcare management organization in Rochester, New York. In addition, Clint held Chief Medical Officer roles in Federally Qualified Health Centers and integrated delivery systems.
He has been an NCQA surveyor for 10 years and surveys health plans, Patient Centered Medical Home, Special Needs Plans and Long Term Services and Supports organizations.
Dr. Koenig received his MD from Albany Medical College in Albany, New York. He completed his residency in Family Medicine, from the University of Missouri. He also completed a fellowship at the University of Missouri, where he received a master’s degree in Public Health and Journalism.
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Continuing Education
The Credits listed below will be provided at the individual Course Level.
In support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC) to provide Interprofessional Continuing Education for the healthcare team.Â
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Health Plan Accreditation 2025 Updates: Network Management
This activity was planned by and for the healthcare team, and learners will receive 3.0 Interprofessional Continuing Education (IPCE) credit for learning and change.
This educational activity is approved for a maximum of 3.0 AMA PRA Category 1 Creditâ„¢, 3.0 Nursing contact hours and 3.0 ACPE contact hours.
The assigned universal program number: JA0004597-0000-24-018-L04-P. Upon successful completion of this program (attending the full session and completing a program evaluation), participants will access CPE Monitor on the ACPE website to locate and track their CPE statement of credit.
This live course grants 2.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  
*Please note – You must attend the entire program to be eligible for total number of contact hours.
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Health Plan Accreditation 2025 Updates: Member Experience
This activity was planned by and for the healthcare team, and learners will receive 3.0 Interprofessional Continuing Education (IPCE) credit for learning and change.
This educational activity is approved for a maximum of 3.0 AMA PRA Category 1 Creditâ„¢, 3.0 Nursing contact hours and 3.0 ACPE contact hours.
The assigned universal program number: JA0004597-0000-24-012-L04-P. Upon successful completion of this program (attending the full session and completing a program evaluation), participants will access CPE Monitor on the ACPE website to locate and track their CPE statement of credit.
This live course grants 2.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  
*Please note – You must attend the entire program to be eligible for total number of contact hours.
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Health Plan Accreditation 2025 Updates: Credentialing
This activity was planned by and for the healthcare team, and learners will receive 3.0 Interprofessional Continuing Education (IPCE) credit for learning and change.
This educational activity is approved for a maximum of 3.0 AMA PRA Category 1 Creditâ„¢, 3.0 Nursing contact hours and 3.0 ACPE contact hours.
The assigned universal program number: JA0004597-0000-24-019-L04-P . Upon successful completion of this program (attending the full session and completing a program evaluation), participants will access CPE Monitor on the ACPE website to locate and track their CPE statement of credit.
This live course grants 2.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  
*Please note – You must attend the entire program to be eligible for total number of contact hours.
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Health Plan Accreditation 2025 Updates: Quality Improvement
This activity was planned by and for the healthcare team, and learners will receive 2.0Â Interprofessional Continuing Education (IPCE) credit for learning and change.
This educational activity is approved for a maximum of 2.0Â AMA PRA Category 1 Creditâ„¢, 2.0 nursing contact hours and 2.0 ACPE contact hours.
The assigned universal program number: JA0004597-0000-24-014-L04-P. Upon successful completion of this program (attending the full session and completing a program evaluation), participants will access CPE Monitor on the ACPE website to locate and track their CPE statement of credit.
This live course grants 2.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  
*Please note – You must attend the entire program to be eligible for total number of contact hours.
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Health Plan Accreditation 2025 Updates: Delegation
This activity was planned by and for the healthcare team, and learners will receive 3.0 Interprofessional Continuing Education (IPCE) credit for learning and change.
This educational activity is approved for a maximum of 3.0 AMA PRA Category 1 Creditâ„¢, 3.0 Nursing contact hours and 3.0 ACPE contact hours.
The assigned universal program number: Â JA0004597-0000-24-013-L04-P. Upon successful completion of this program (attending the full session and completing a program evaluation), participants will access CPE Monitor on the ACPE website to locate and track their CPE statement of credit.
This live course grants 2.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  
*Please note – You must attend the entire program to be eligible for total number of contact hours
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Health Plan Accreditation 2025 Updates: Utilization Management
This activity was planned by and for the healthcare team, and learners will receive 3.5 Interprofessional Continuing Education (IPCE) credit for learning and change.
This educational activity is approved for a maximum of 3.5 AMA PRA Category 1 Creditâ„¢, 3.5 Nursing contact hours and 3.5 ACPE contact hours.
The assigned universal program number: JA0004597-0000-24-020-L04-P. Upon successful completion of this program (attending the full session and completing a program evaluation), participants will access CPE Monitor on the ACPE website to locate and track their CPE statement of credit.
This live course grants 2.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  
*Please note – You must attend the entire program to be eligible for total number of contact hours.
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Health Plan Accreditation 2025 Updates: Population Health
This activity was planned by and for the healthcare team, and learners will receive 3.0Â Interprofessional Continuing Education (IPCE) credit for learning and change.
This educational activity is approved for a maximum of 3.0 AMA PRA Category 1 Creditâ„¢, 3.0 Nursing contact hours and 3.0 ACPE contact hours.
The assigned universal program number: Â JA0004597-0000-24-015-L04-P Upon successful completion of this program (attending the full session and completing a program evaluation), participants will access CPE Monitor on the ACPE website to locate and track their CPE statement of credit.
This live course grants 2.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  
*Please note – You must attend the entire program to be eligible for total number of contact hours.
NABP Credit ReportingÂ
If you are a pharmacist completing a course offering CPE credits, please notify NCQA through ncqa.org within 14 calendar days that you have completed a CPE course. You must provide the title of the course, your NABP identification number and your DOB (month/date) within the notification to NCQA. We also recommend you update your education.ncqa.org profile with your NABP identification number. Â
DISCLOSURE OF RELEVANT FINANCIAL RELATIONSHIPS
The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.
For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution. For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.
Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.
Relevant financial relationships exist with the following companies/organizations:
Faculty:
Irv Koehler: None
Clint Koenig: None
Additional Planning Committee Member:
Felicia Khaalid: None
This program was developed in part by NCQA staff.
This program received no commercial support.
Event Type
- Live Online
Policies and Discounts
Includes the printable registration form, substitutions, transfers/credits and cancellation policies as well as other education policies and discount information.
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