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Medical Boards Awarding Maintenance of Certification Credit for Recognition

For information on medical boards that may be offering maintenance of certification credit for recognition, please visit our Recognition Program Resources page.


Patient-Centered Medical Home Recognition

Important Links

ISS Login
Online Application Login

The patient-centered medical home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into "what patients want it to be." Medical homes can lead to higher quality and lower costs, and can improve patients’ and providers’ experience of care.

NCQA Patient-Centered Medical Home (PCMH) Recognition is the most widely-used way to transform primary care practices into medical homes.

Patient-Centered Medical Home (PCMH) Evidence -  The evidence we present here outlines how the medical home inspires quality in care, cultivates more engaging patient relationships, and captures savings through expanded access and delivery options that align patient preferences with payer and provider capabilities. 

Click on the numbered shapes in the “Start to Finish” flowchart below to plan your path to PCMH recognition.

Behind the Enhancements of PCMH 2014

PCMH 2014 - PCMH 2011 Crosswalk 

 Is your practice eligible for PCMH recognition? If yes >  Get the FREE PCMH Standards & Guidelines. > Attend FREE 'on board' training. > Do you want to proceed toward PCMH recognition? 

 Is your practice eligible for PCMH recognition? If yes >  Get the FREE PCMH Standards & Guidelines. > Attend FREE 'on board' training. > Do you want to proceed toward PCMH recognition? 


Attend FREE software training (at least 30 days before submitting ISS Survey Tool). > Purchase ISS Survey Tool. > Submit online application. > Prepare and submit ISS Survey Tool to NCQA. > NCQA reviews ISS Survey Tool (30–60 days). > Receive decision (results in ISS).


PROMOTE your NCQA Recognition status. > UPGRADE your NCQA Recognition status. > MAINTAIN your NCQA Recognition status.  

Research and Industry Resources

Find related research articles and supporting organizations, including consultative and technical support for NCQA Recognition Programs. Learn more.

NCQA's New Distinction in Patient Experience Reporting

NCQA recently developed the Distinction in Patient Experience Reporting to help practices capture feedback through the new CAHPS PCMH Survey.  Learn More.

PCMH Content Expert Certification

Obtain NCQA's premier credential to demonstrate your solid knowledge of the Patient Centered Medical Home Recognition Program. Learn more. 

Patient-Centered Medical Home Prevalidation Program

NCQA’s Patient-Centered Medical Home Prevalidation program evaluates electronic health record (EHR) systems, advanced registries, population health management tools and other related technology solutions to identify alignment with PCMH standards requirements. Learn more.


For more information, submit a PCS question using my.ncqa.org. In the portal, click “My Questions”, select “Ask a Question,” then select “Policy/Program Clarification Support.”

See if your question has already been answered. Access important FAQs and other important information before you submit your question:

Recognition Program Resources

Free Webinar Training
Free programs help complete the application and submission process.

In-Person Training
NCQA live educational seminars on Recognition programs offered around the country.

Purchase Survey Materials
Materials for Recognition application and submission for Recognition programs

Health Plans Using Recognition
A list of insurers who use NCQA Recognition to improve quality.

Data License
Using our Recognition data in your own directories.