State of Health Care Quality Report 

Insights into health plans’ collective performance on HEDIS and CAHPS measures over time.  

The State of Health Care Quality Report outlines the latest HEDIS® measures and definitions and provides an annual summary of national performance for key HEDIS and CAHPS® measures. The report offers insights into critical health care areas such as cardiovascular disease, diabetes, cancer screening, and patient experience. It summarizes performance from the previous calendar year and documents nearly two decades of results for older measures.

While the report highlights national performance, you can explore additional benchmarks, plan-level results, and insights into year-over-year trending impacts by purchasing access to NCQA’s Quality Compass®.

Key Notes:

  • The State of Healthcare report is updated annually with the latest performance data.
  • The data presented does not account for changes to the measure specifications that may impact year-over-year comparisons. For trending implications, inquire now about access to NCQA’s Quality Compass.

 

Behavioral Health

Care Coordination

Cardiovascular Conditions

Diabetes

Measures Collected Through the Medicare Health Outcomes Survey

Musculoskeletal Conditions

Overuse/Appropriateness

Prevention and Screening

Respiratory Conditions

 

Access/Availability of Care

Effectiveness of Care

Behavioral Health
Care Coordination
Cardiovascular Conditions
Diabetes
Measures Collected Through the CAHPS® Health Plan Survey

Medication Management and Care Coordination

Overuse/Appropriateness
Measures Collected Through the CAHPS® Health Plan Survey
Prevention and Screening
Respiratory Conditions

Utilization and Risk Adjusted Utilization

Utilization

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).

CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

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