| Topic | Update Highlights |
| Policies and Procedures | Added a section on Natural Disasters and Cybercrime. |
| Policies and Procedures | Updated policy on eligibility to clarify that organizations that operate entirely remotely are eligible. |
| KM 17 | Updated the list of CDS examples in the guidance language. |
| AC 02 | Added language to the guidance to clarify that patient inquiries regarding prescription refills or appointment requests are not considered clinical advice. |
| PM 11 | Updated guidance language to detail how Person-Driven Outcome goals can be used to meet the criteria. |
| QI 01 A, B and C | Measures data must be input from the new ‘Measures Reporting’ tile of the Organization Dashboard. |
PCSP 2019