FAQ Directory: Patient-Centered Medical Home (PCMH)

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7.15.2019 QI 04B Would a Patient Family Advisory Council (PFAC) be acceptable as qualitative feedback for QI 04B?

The evidence must specifically reflect the practice’s patient population. Standalone practices whose PFAC only includes patients and family members from the practice may use it to meet QI 04B. For practices that are a part of an organization with other primary care practices under the same umbrella, a shared PFAC would not meet QI 04B. While an organization with a shared PFAC in most cases cannot use it as evidence for QI 04B, it may be used it to demonstrate shared evidence to meet elective criteria TC 04 (2 credits) and QI 17 (2 credits).

PCMH 2017