How to Embed Person-Centered Outcomes Into Your Quality Strategy
- Tuesday, August 04, 2026
- 2:00 PM (ET)
Build a More Integrated, Outcomes-Focused Quality Model—Without Adding Complexity
Person-centered outcomes and whole-person care are now central to quality transformation. But for many organizations, the path from strategy to implementation is difficult.
Disconnected equity initiatives, duplicative reporting requirements, parallel workflows and competing accountability structures can make it harder to show measurable progress—while adding burden to already stretched teams.
In this webinar, learn how a regional health plan and provider network reengineered their quality operating model to embed person-centered outcomes directly into existing accreditation, HEDIS® and value-based systems.
Rather than creating new reporting layers or standalone initiatives, they aligned outcomes, measurement and accountability into one integrated quality framework.
What You’ll Learn
This real-world case study will show how organizations can:
- Integrate person-centered outcomes into existing accreditation, HEDIS® and value-based care strategies.
- Align quality measurement, equity priorities and contracting goals within a unified governance model.
- Reduce duplicative documentation and streamline workflows.
- Strengthen accountability through value-based contract incentives.
- Apply lessons learned from implementation, including data, governance and change management challenges.
Why Attend
If your organization is working to move beyond compliance-driven quality programs, this webinar will provide a practical roadmap for building a more integrated, outcomes-focused operating model.
You’ll leave with strategies to help your team advance person-centered care, reduce administrative burden and connect quality priorities to measurable performance.
Who Should Attend
This webinar is designed for health plans, provider organizations and quality leaders focused on:
- Accreditation and standards alignment.
- HEDIS® and performance measurement.
- Value-based care strategy.
- Health equity and whole-person care.
- Quality operations and governance.
- Contracting and accountability models.
Sheronica Burgess
Sheronica Burgess
Sheronica Burgess, MSHA is a healthcare quality strategist with more than 18 years of experience advancing performance measurement, accreditation and value-based care transformation. She is the Founder and Principal of The Barcliff Group Inc., where she partners with health plans and provider organizations to design integrated quality operating systems that align NCQA accreditation, HEDIS® measurement and outcomes-based accountability.
Sheronica previously served within NCQA, where she gained deep insight into accreditation standards, measurement strategy and regulatory expectations. Her work now focuses on embedding person-centered outcomes and health equity into existing governance and quality infrastructures – eliminating duplicative workflows and strengthening payer-provider
collaboration.
She is recognized for translating complex standards into scalable, actionable systems that drive measurable improvement while reducing reporting burden. Sheronica holds a Master of Science in Health Administration (MSHA) and is a national speaker on quality strategy, accreditation and performance alignment.
Meghan Monahan
Meghan Monahan
Meghan Monahan is currently a Policy Manager, Evaluation Programs Policy Implementation at NCQA. Ms. Monahan serves as the policy co-lead for the Health Equity Accreditation and Health Equity Accreditation Plus products and is a member of NCQA’s Health Equity Agile Team. In this capacity, Ms. Monahan is the policy and content expert for NCQA’s health equity products and is responsible for maintaining and updating these products during NCQA’s development cycles. Ms. Monahan is also responsible for providing policy clarification support on content-related issues for internal and external customers.
Prior to joining NCQA, Ms. Monahan has worked in both the public and private sectors monitoring and analyzing health care policy at the state and federal level with a particular interest in health equity issues. Ms. Monahan earned her J.D. from American University Washington College of Law in 2017 and is licensed to practice law in Maryland.
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