Measure What Matters: Why Engagement Drives Results in Digital Health

Measure What Matters: Why Engagement Drives Results in Digital Health

  • Thursday, September 10, 2026
  • 1:00 PM (ET)

Join NCQA for a panel discussion featuring healthcare leaders across digital health, provider and health plan organizations candidly discussing how they work together to move beyond program sign-ups and focus on the measures that matter most. This engaging conversation will explore the foundations of a strong partnership between vendor/provider, vendor/payer and also payer/provider/vendor relationships, discussing what success looks like and also what challenges to be aware of in establishing and maintaining these needed partnerships.

Panelists will discuss the growing importance of establishing a common framework for assessing digital health quality, engagement and outcomes. Attendees will learn how NCQA’s Digital Health Engagement Accreditation helps organizations demonstrate their commitment to high-quality, digitally enabled care by evaluating how digital solutions assess needs, engage individuals and deliver evidence-based interventions using measurable standards.

Key Takeaways:

  • How health plans, providers and digital health organizations define and measure meaningful engagement.
  • Best practices for aligning organizations around shared goals and performance measures.
  • How a common framework for quality and accountability can strengthen trust among purchasers, providers and members.
  • The role of Digital Health Engagement Accreditation in advancing the quality conversation.

Adrienne Choflet

Head of Health Partnerships
GetSetUp
SPEAKER

Sarah Sales

AVP, Ambulatory Quality, Data & Process Improvement
Endeavor Health
SPEAKER
Jeni Soucie headshot

Jeni Soucie

Senior Manager, Product Management
NCQA
SPEAKER
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