FAQ Directory: Health Information Products

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9.15.2021 Use of HIP Delegate and Virtual-Only Practitioner If an organization adds virtual-only practitioners to its network and utilizes an NCQA-Certified Health Information Product (HIP) delegate for directory requirements in HIP 4, must the delegate indicate “virtual only” on the directory?

Yes. The NCQA-Certified HIP delegate must indicate “virtual only” in the directory if there is not a physical office, to meet HIP 4. If the organization manages any part of the directory, “virtual only” must be indicated where applicable.


HIP 2016