In this episode of Quality Matters, host Andy Reynolds sits down with Rebecca Jacobson, CEO of Astrata, to explore the challenges and opportunities in transitioning to digital quality measurement in health care.
Rebecca offers an in-depth look at the sociotechnical shifts required for this evolution, sharing practical strategies to help organizations navigate this complex process. Discover how to overcome common obstacles, and learn about the real financial benefits that can convince even the most skeptical CFOs to invest in this transition.
Rebecca also provides a candid assessment of the industry’s current state of readiness, emphasizing the importance of starting early for long-term success. She discusses why progress has been slower than expected and shares her updated timeline for widespread adoption.
I’d want my billboard to say, “Digital quality: You can do it!” Big things like this, big transformations that impact so much of the organization, they can be daunting.
But we’ve seen plans make substantial progress who are clearly going to do very well. It can be done. Every quality team has it in them.
To guide this transformation and derive benefit, just start now and have the confidence that you’re able to do it. There are a lot of resources to help you. I mean, NCQA has a lot of resources, for example. And get started now because it’s easier once you get moving.
Rebecca Jacobson, MD, MS, FACMI
