Health Plan Accreditation (HPA)
Learn how to measure, analyze, report and improve health care quality. Courses prepare quality improvement staff for the NCQA Accreditation process, including program standards, the survey process, and documentation preparation.
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March 2023
Explaining HPA 2022: Member Experience (ME)-OnDemand
This OnDemand course is a thorough examination of the HPA standards for Member Experience (ME).
Explaining HPA 2022: Quality Management & Improvement (QI)..
This OnDemand course is a thorough examination of the HPA standards for Quality Management & Improvement (QI).
Explaining HPA 2022: Credentialing (CR) - OnDemand
Explaining HPA 2022: Credentialing (CR) - OnDemand
This live course provides a focused and thorough examination of the HPA Standards for Credentialing (CR).
OnDemand Explaining HPA 2023:Quality Mgmt & Improvement (QI)
This OnDemand, multi-day course leads participants through an end-to-end examination of the Health Plan Accreditation standards for Quality Management & Improvement (QI).
OnDemand: Advanced Delegation
Through this two-part interactive course, faculty leads participants through prevalent issues and opportunities to enable harmonious coordination between health plans and delegates.
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