Health Plan Accreditation (HPA)

Learn how to measure, analyze, report and improve health care quality. Courses prepare quality improvement staff for the NCQA Accreditation process, including program standards, the survey process, and documentation preparation.

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October 2021

07—04

Oct

Explaining Health Plan Accreditation (HPA) 2022 Series

Faculty will equip participants with guidance for interpreting the requirements, navigating the standards, and avoiding misconceptions. Faculty will also facilitate short activities to simulate how to address requirements.

  • Live Online

Explaining NCQA Health Plan Accreditation (HPA) Series

This webinar series provides thorough explanations of HPA Standards for Credentialing (CR), Delegation (DEL), Member Experience (ME), Network Management (NET), Population Health Management (PHM), Quality Management & Improvement (QI), and Utilization Mana

  • On-Demand
  • Continuing Education Credits

June 2021

01—01

Jun

Explaining HPA 2022: Network Management (NET)

This live course is a thorough examination of the HPA standards for Network Management (NET).

  • Live Online
  • Continuing Education Credits

October 2021

21

Oct

Explaining HPA 2022: Member Experience (ME)

This live course is a thorough examination of the HPA standards for Member Experience (ME).

  • Live Online
  • Continuing Education Credits

27

Oct

Explaining HPA 2022: Population Health Management (PHM)

This live course is a thorough examination of the HPA standards for Population Health Management (PHM).

  • Live Online
  • Continuing Education Credits

November 2021

04

Nov

Explaining HPA 2022: Quality Management & Improvement (QI)

This live course is a thorough examination of the HPA standards for Quality Management & Improvement (QI).

  • Live Online
  • Continuing Education Credits

October 2021

Advanced Delegation: Maintaining Successful Relationships

The purpose of this OnDemand course is to elevate the level of understanding and agreement between health plans and delegates in order to promote a successful relationship.

  • On-Demand

Advanced HPA 2021: Mastering Must Pass Elements

This OnDemand course offers an interactive environment for participants to address trending issues pertaining to must-pass elements in Health Plan Accreditation (HPA), including implications for derivative products (i.e., UM-CR-PN, Credentialing, MBHO).

  • On-Demand