Health Plan Accreditation (HPA)

Learn how to measure, analyze, report and improve health care quality. Courses prepare quality improvement staff for the NCQA Accreditation process, including program standards, the survey process, and documentation preparation.

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Explaining HPA 2022: Network Management (NET)-OnDemand

This OnDemand course is a thorough examination of the Health Plan Accreditation standards for Network Management (NET).

  • On-Demand
  • Continuing Education Credits

Explaining HPA 2022: Utilization Management (UM)-OnDemand

This OnDemand course is a thorough examination of the HPA standards for Utilization Management (UM).

  • On-Demand
  • Continuing Education Credits

Explaining HPA 2022: Quality Management & Improvement (QI)..

This OnDemand course is a thorough examination of the HPA standards for Quality Management & Improvement (QI).

  • On-Demand
  • Continuing Education Credits

Explaining HPA 2022: Member Experience (ME)-OnDemand

This OnDemand course is a thorough examination of the HPA standards for Member Experience (ME).

  • On-Demand
  • Continuing Education Credits

Explaining HPA 2022: Credentialing (CR) - OnDemand

Explaining HPA 2022: Credentialing (CR) - OnDemand
This live course provides a focused and thorough examination of the HPA Standards for Credentialing (CR).

  • On-Demand
  • Continuing Education Credits

OnDemand Explaining HPA 2023: Population Health Management

NCQA Health Plan Accreditation is the only program in the industry that bases results on clinical performance and consumer experience (HEDIS® and CAHPS®).

  • On-Demand

OnDemand Explaining HPA 2023:Quality Mgmt & Improvement (QI)

This OnDemand, multi-day course leads participants through an end-to-end examination of the Health Plan Accreditation standards for Quality Management & Improvement (QI).

  • On-Demand

OnDemand Explaining HPA 2023: Utilization Management (UM)

This OnDemand, multi-day course webinar leads participants through an end-to-end examination of the Health Plan Accreditation standards for Utilization Management (UM).

  • On-Demand

OnDemand Explaining HPA 2023: Network Management (NET)

This OnDemand, multi-day course webinar leads participants through an end-to-end examination of the Health Plan Accreditation standards for Network Management (NET).

  • On-Demand

OnDemand: System Controls: Utilization Mgmt & Credentialing

The System Controls requirements for Health Plan Accreditation aim to uphold the integrity of utilization management and credentialing systems and processes.

  • On-Demand

The Fundamentals of Health Plan Accreditation (HPA)

Built on more than 25 years of experience, NCQA Health Plan Accreditation provides a rigorous and all-inclusive outline for quality improvement and measurement.

  • On-Demand

OnDemand: Explaining HPA 2023: Member Experience (ME)

This multi-day course webinar leads participants through an end-to-end examination of the Health Plan Accreditation standards for Member Experience (ME). Through this webinar, faculty provides participants with insight to interpret the requirements.

  • On-Demand