PCMH Certified Content Experts (CCE)

Attend seminars, on-demand training and quarterly live webinars for PCMH CCEs to stay current with the latest updates to the program. The learning opportunities below offer CCE maintenance of certification credits.

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September 2023

Including Patient Priorities into QM with PDO

Self Paced
Expires January 25, 2024

This training will discuss how to implement the person-driven outcomes approach in clinical care, as well as the benefits of the approach for individuals and their care team.

  • On-Demand

Strategies to Improve Transitions of Care

Self Paced
Expires February 23, 2024

This training will review case studies and examples of successful care transitions implemented by organizations in multiple settings including rural and urban, large organizations and solo practices.

  • On-Demand

Continuous QI & DEI Better Knowing and Managing Patients

Self-paced
Expires April 12, 2024

During this session we will use PCMH as a foundation to introduce diversity, equity, and inclusion through knowing and managing patients, and continuous quality improvement. 
Duration: 1.0 hour

  • On-Demand

Harnessing the Power of Diagnostic Data to Support CM, QI

Self Paced
Expires September 13, 2025

This session discusses the often-overlooked availability and use of lab data to target and support improvements in health care delivery, and reduce costs, while optimizing performance in the PCMH model of care.

  • On-Demand

November 2023

16

Nov

Race, Ethnicity, SOGI, Income, and Language in Patient Reg

Live Webinar
November 16, 2023 2pm-3:30pm ET

Educational training for front desk staff and registration to increase competence and confidence in discussing, reviewing, and completing patient demographic data. 
 

  • Live Online

September 2023

SOGI - LGBTQ+ Health Care: Quality

Self Paced
Expires September 30, 2024

This course will examine health disparities, unique health needs and experiences of LGBTQ+ individuals, and strategies to advance routine and standardized collection of sexual orientation and gender identity to he

  • On-Demand

2021 Town Hall for CCEs: Future Updates

Self-Paced
Expires November 17, 2023

Discuss future changes to the PCMH and PCSP programs, Health Equity and Advanced Primary Care. We want to hear your honest feedback on proposed changes and programs.

  • On-Demand
  • Free

Taking a PCSP to a High Performing Network

Self Paced
Expires February 15, 2024

During this webinar, we will share our ongoing innovation projects with the NCQA community, including telehealth, e-consult, referral review, result reporting and virtual waitlist.

  • On-Demand

August 2023

18—15

Aug

Overwhelmed? Team-Based Care Antidotes

Self-Paced
Expires November 15, 2023

This training will share evidence-based teamwork strategies from peer-reviewed medical literature and other industries. Through instantaneous, anonymous audience surveys, this interactive session will demonstrate e

  • Live Online