Health Plan Accreditation (HPA)
Learn how to measure, analyze, report and improve health care quality. Courses prepare quality improvement staff for the NCQA Accreditation process, including program standards, the survey process, and documentation preparation.
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June 2023
Explaining HPA 2022: Network Management (NET)-OnDemand
This OnDemand course is a thorough examination of the Health Plan Accreditation standards for Network Management (NET).
Explaining HPA 2022: Utilization Management (UM)-OnDemand
This OnDemand course is a thorough examination of the HPA standards for Utilization Management (UM).
Explaining HPA 2022: Quality Management & Improvement (QI)..
This OnDemand course is a thorough examination of the HPA standards for Quality Management & Improvement (QI).
Explaining HPA 2022: Member Experience (ME)-OnDemand
This OnDemand course is a thorough examination of the HPA standards for Member Experience (ME).
Explaining HPA 2022: Credentialing (CR) - OnDemand
Explaining HPA 2022: Credentialing (CR) - OnDemand
This live course provides a focused and thorough examination of the HPA Standards for Credentialing (CR).