NCQA Recognition Programs holds monthly customer education sessions for each program. All current and potential customers are invited to attend audio (telephone) conference workshops or WebEx training sessions that combine audio and Internet-accessible video presentations. No reservations are required. Follow the links below to course information.
Back Pain Recognition Program (BPRP)
Diabetes Recognition Program (DRP)
Heart/Stroke Recognition Program (HSRP)
Patient-Centered Medical Home (PCMH)
Physician Practice Connections (PPC)
Recorded Trainings
Log-In Information
Telephone number for all events: 1-877-820-7831
Password 515198# (You must enter the # after the code)
WebEx Internet URL: http://ncqaevents.webex.com/meet/RecognitionEducation
WebEx Password: Ncqa0001 (case sensitive)
See complete log-in instructions here.
Training Program Descriptions
Getting On Board PCMH
This session gives a high level overview of the start-to-finish process for submission, the platforms required, as well as helpful hints to keep you on track.
Prerequisite: None.
Target audience: PCP practices contemplating become Recognized under one of the NCQA’s PCMH programs.
Format: WebEx and audio. One 120-minute presentation.
Getting On Board Slides
Get on Board PCMH Multi-site 2011 brochure
Get on Board PCMH Single Site 2011 brochure
PCMH 2011 Standards
Training covers PCMH 2011 standards and elements. Time for questions is allotted.
Prerequisite: You must have a copy of PCMH 2011 Standards before attending. Obtain a free copy of the PCMH Standards and Guidelines 2011.
Target audience: Decision makers for primary care practices; practice clinicians and administrative staff who will be preparing the PCMH 2011 submission.
Format: Workshop (audio). Two 90-minute sessions, scheduled on two consecutive weeks.
PCMH 2011 Slides Standards 1-3
PCMH 2011 Slide Standards 4-6
PPC-PCMH 2008 Standards
Training covers PPC-PCMH 2008 standards and elements. Time for questions is allotted.
Prerequisite: You must already have the PCMH Standards and Guidelines 2008 before attending.
Target audience: Decision makers for primary care practices; practice clinicians and administrative staff who will be preparing the PPC-PCMH 2008 submission.
Format: Workshop (audio). Two 90-minute sessions, scheduled on two consecutive weeks.
Slides
PPC 2006 Standards
Training covers PPC 2006 standards and elements. Time for questions is allotted.
Call: 202-955-5163 to request this workshop. Requests must be made by the first of each month.
Prerequisite: Read the PPC resources, available on the Web site, before attending.
Target audience: Decision makers for primary care or specialty practices; practice clinicians and administrative staff who will be preparing the PPC submission.
Format: Workshop (audio) offered on a customer’s request. One 90-minute session.
Slides
Using the Interactive Survey System (ISS) for PCMH
Learn how to navigate the ISS Survey Tool, respond to standard requirements, attach documents, self assess and submit for PCMH 2011, PPC-PCMH 2008 or PPC 2006 Recognition. Time for questions is allotted.
Prerequisite: None.
Target audience: Practice staff who will be completing the practice’s licensed ISS Survey Tool.
Format: WebEx and audio. One 90-minute presentation.
The Online Application and How to Submit as a Multi-Site Practice
All practices applying for PCMH 2011, PPC-PCMH 2008 and PPC 2006 Recognition must complete an online application before submitting the ISS Survey Tool. This session guides users through the application process, and discusses the multi-site submission process in detail.
Prerequisite: None.
Target audience: Decision makers; clinicians and administrative staff who will be submitting an ISS Survey Tool.
Format: WebEx and audio. One 90-minute presentation.
DRP Standards
Training covers DRP standards. Time for questions is allotted.
Prerequisite: NCQA recommends that attendees purchase the DRP package and review the standards before the session.
Target audience: Decision makers; practice clinicians and administrative staff who will be submitting a DRP data collection tool.
Format: Workshop (audio). One 60-minute session.
Slides
HSRP Standards
Training covers HSRP standards. Time for questions is allotted.
Prerequisite: NCQA recommends that attendees purchase the HSRP package and review the standards before the session.
Target audience: Decision makers; practice clinicians and administrative staff who will be submitting an HSRP data collection tool.
Format: Workshop (audio). One 60-minute session.
Slides
Using of the Data Collection Tool for DRP/HSRP
Training covers the technical aspects of submitting the DRP data collection tool or the HSRP data collection tool. (Does not cover DRP or HSRP standards.) Time for questions is allotted.
Prerequisite: None.
Target audience: Practice clinicians and administrative staff who will be submitting a data collection tool.
Format: WebEx and audio. One 90-minute presentation.
BPRP Standards
Training covers BPRP standards, the technical aspects of the BPRP data collection tool and the application process.
Prerequisite: None.
Target audience: Decision makers; practice clinicians and administrative staff who will be submitting a BPRP data collection tool.
Format: Prerecorded workshop can be accessed any time.
Link to Training: BPRP Training WebEx Site
Password: bprpdctdemo (You will need to register at the WebEx site each time you access the program.)
Slides
Recorded Trainings
Download Web-ex Player (Must download the Web-ex player in order to play recordings)
PCMH (2011) & PPC-PCMH (2008)
PPC-PCMH 2008
PCMH 2011
- PCMH 2011 Standards (Coming Soon)
DRP & HSRP
BPRP
- BPRP Standards (Coming Soon)
Instructions for Live Events
Please join no more than 5 minutes before an event
For telephone sessions: Download slides prior to session
- Telephone audio for all sessions: Dial 1-877-820-7831 and the Passcode 515198# (you must enter the # after the code)
To enter the Recognition Program Education meeting online:
Technical assistance from WebEx at 866-229-3239
NCQA Customer Support at 202-955-5113 or 202-955-1741
Click here for WebEx instructions