NCQA Certified CAHPS 5.0H Survey Vendors

The firms in the table have been trained and certified by NCQA to collect CAHPS 5.0 Survey results. (Updated November 7, 2017.)

Directory of Certified Vendors

CompanyContact NameAddressPhoneEmailWebsite
Arkansas Foundation for Medical CareMelanie Boyd1020 West 4th Street, Little Rock, AR 72201501-212-8718mboyd@afmc.orgwww.afmc.org
Center for the Study of Services (CSS)Paul Kallaur1625 K Street, NW, 8th Floor, Washington, DC 20006202.454.3030pkallaur@cssresearch.orgwww.cssresearch.org
DataStat, Inc.Ellen Johnson3975 Research Park Drive, Ann Arbor, MI 48108734.994.0540 x158ejohnson@datastat.comwww.datastat.com
DSS ResearchTammy Austin4150 International Plaza, Suite 900, Fort Worth, TX 76109800.989.5150tammy.austin@dssresearch.comwww.dssresearch.com
Health Services Advisory Group, Inc. (HSAG)Tim Laios3133 E. Camelback Road, Suite 300
Phoenix, AZ 85016
602.801.6810tlaios@hsag.comwww.hsag.com
IPSOS Public Affairs, LLCTara Klepec222. S. Riverside Plz
Chicago IL 60606
312.526.4258Tara.Klepec@ipsos.comwww.ipsos-na.com
Merriman, Inc. dba SPH Analytics (formerly
Morpace)
Allison Zapor31700 Middlebelt Road, Suite 200
Farmington Hills, MI 48334
248.539.5263Zapor@sphanalytics.com www.sphanalytics.com
NORC at the University of ChicagoGillian Lawrence55 E. Monroe St. Suite 3000, Chicago, IL 60603312.759.4045Lawrence-gillian@norc.orgwww.norc.org
SPH AnalyticsLisa Ehle1965 Evergreen Boulevard, Suite 100
Duluth, GA 30096
770.978.3173, ext. 1350Lisa.Ehle@SPHAnalytics.comwww.sphanalytics.com
University of Alabama at BirminghamPaul Wolff912 18th St. South, Suite 178, Birmingham, AL 35294205.975.8050pwolfer@uab.eduwww.soph.uab.edu/csch/
infrastructure/service/sru
University of Florida Survey Research CenterScott RichardsPO Box 117148
Gainesville, FL 32611
352.392.2908 x103smr776@ufl.eduwww.bebr.ufl.edu/survey
WBA ResearchAllison Booker2191 Defense Highway, Suite 401
Crofton, MD 21114
410.721.0500abooker@wbaresearch.comwww.wbaresearch.com
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