NCQA Certified CAHPS 5.0H Survey Vendors

The firms in the table have been trained and certified by NCQA to collect CAHPS 5.0 Survey results. (Updated February 17,2020.)

Directory of Certified Vendors

CompanyContact NameAddressPhoneEmailWebsite
Arkansas Foundation for Medical CareMelanie Boyd1020 West 4th Street, Little Rock, AR 72201501-212-8718mboyd@afmc.orgwww.afmc.org
Center for the Study of Services (CSS)Paul Kallaur1625 K Street, NW, 8th Floor, Washington, DC 20006202.454.3030pkallaur@cssresearch.orgwww.cssresearch.org
DataStat, Inc.Ellen Johnson3975 Research Park Drive, Ann Arbor, MI 48108734.994.0540 x158ejohnson@datastat.comwww.datastat.com
Health Services Advisory Group, Inc. (HSAG)Tim Laios3133 E. Camelback Road, Suite 300
Phoenix, AZ 85016
602.801.6810tlaios@hsag.comwww.hsag.com
IPSOS Public Affairs, LLCJoann Franzen222. S. Riverside Plz
Chicago IL 60606
312.526.4288joann.franzen@ipsos.comwww.ipsos-na.com
SPH AnalyticsAllison Zapor1965 Evergreen Boulevard, Suite 100
Duluth, GA 30096
248.539.5263Allison.Zapor@sphanalytics.com www.sphanalytics.com
University of Alabama at BirminghamPaul Wolff912 18th St. South, Suite 178 Birmingham, AL 35294205.975.8050pwolfer@uab.edu www.uab.edu/soph/home/centers/sru
University of Florida Survey Research CenterScott RichardsPO Box 117148 Gainesville, FL 32611352.392.2908 x103smr776@ufl.eduwww.bebr.ufl.edu/survey
WBA ResearchAllison Booker2191 Defense Highway, Suite 401 Crofton, MD  21114410.721.0500abooker@wbaresearch.comwww.wbaresearch.com
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