FAQ Directory: HEDIS

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7.16.2012 Medical Record Review Validation How can we prepare for the changes listed in the MRRV memo?

Communicate timeline changes and processes to staff; to your network of providers; to leadership at your plan; to medical record and copy vendors; and to your software vendor. Develop a plan and prepare with adequate resources for the HEDIS season. Add HEDIS performance guarantees with vendors to ensure clear understanding of goals and timelines.

HEDIS 2013