Yes, the CAHPS survey would meet the intent of AC 01. Specifically, the combined use of the following two questions would meet the intent of AC 01, as organizations will be able to draw implied preferences, based off customer responses.
When you needed care right away, how often did you get an appointment as soon as you needed?
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Never
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Sometimes
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Usually
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Always
When you made an appointment for a check‑up or routine care, how often did you get an appointment as soon as you needed?
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Never
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Sometimes
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Usually
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Always
The intent of the AC 01 is that the practice assesses the needs and preferences of the patient. The rationale for this is since these questions would allow organizations to draw actionable insights to meet the needs and preferences of their patient population, based off the completed responses.
