On Demand

Explaining HPA 2022: Quality Management & Improvement (QI)..

This OnDemand course is a thorough examination of the HPA standards for Quality Management & Improvement (QI).

About this On Demand Training

Cost: $330

Explaining HPA 2022: Quality Management & Improvement (QI) – OnDemand

This OnDemand course is a thorough examination of the HPA standards for Quality Management & Improvement (QI). Faculty will give participants guidance for interpreting the requirements, navigating the standards and avoiding misconceptions, and will facilitate brief activities that simulate addressing requirements.  

This course is appropriate for all professionals with a direct or indirect stake in NCQA Accreditation. 

This course presents information based on HPA 2022 standard requirements and its contents apply directly to NCQA Accreditation Surveys conducted between July 1, 2022, and June 30, 2023.

Related Courses

Note: Each attendee must register as a unique participant, as required by the NCQA Terms of Use.

Group Training? 
To inquire about group training rates, complete our online form

Key Topics 

  • Planning, evaluating and controlling QI interventions. 
  • Incorporating contracted practitioners and providers into QI.
  • Coordinating care across the network. 
  • Measuring effectiveness of QI interventions.
  • Improving survey readiness and performance.

Benefits and Resources

  •  Presentation slides.
  •  Recording of live session.
  •  Live Q&A.
  •  Scenarios for applied learning.
  •  Perspective of former NCQA Policy staff.
  •  ACCME Credits for clinicians.



What You Will Learn

  • Explain the intent of the HPA QI standards. 
  • Define performance issues and target results within the scope of requirements. 
  • Describe relationships and themes across the QI elements. 
  • Discuss requirement implications and considerations for stakeholders. 
  • Critique examples and scenarios to enhance application. 

Who Should Attend

  • Clinicians, directors, managers, specialists and coordinators. 
  • Consultants, contractors, delegates and vendors. 
  • Health plans and managed care organizations. 
  • Professionals in provider relations. 
  • Professionals in population health or public health.
  • Professionals in compliance, public policy or risk management. 
  • Professionals in quality assurance/improvement or performance measurement. 


Joseph Stankaitis, MD, MPH 

Joseph A. Stankaitis, MD, MPH since 1997 has been the Chief Medical Officer of the Monroe Plan for Medical Care, an Individual Practice Association (founded in 1970) and healthcare management organization in Rochester, New York and the Chief Medical Officer of its safety-net health plan, YourCare Health Plan in Upstate and Western New York. He oversees all clinically-related activities for these organizations, including its Health and Recovery Plan (HARP) for the Seriously Mentally Ill. He is also the Principle Investigator for Monroe Plan’s SAMHSA Grant, “Addressing Buffalo’s Opioid Epidemic with Medication Assisted Treatment.”

He is a Fellow of the American College of Physicians, Fellow of the American Association for Physician Leadership and Clinical Associate Professor of Family Medicine at the University of Rochester School of Medicine and Dentistry. He is an active reviewer and past Chair of the Review Oversight Committee and current Chair of the Reconsideration Committee for the National Committee for Quality Assurance (NCQA). He is a member of the New York State Department of Health Medicaid Evidence-Based Benefits Review Advisory Committee. He is the President of the American Diabetes Association (ADA) Rochester Volunteer Leadership Board and has served as a member of the ADA’s National Professional Practice Committee (develops national practice guidelines for diabetes care).

Dr. Stankaitis received a bachelor’s degree in biology from Boston College, his MD from the University of Connecticut and completed his residency and chief residency in the Primary Care Program in Internal Medicine at the University of Rochester. As a Kellogg Foundation Fellow at Harvard University, he received a Master’s degree in Health Policy and Management.

Continuing Education


In support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the American Psychological Association (APA), and the Association of Social Work Boards (ASWB) to provide Interprofessional Continuing Education for the healthcare team. 

This activity was planned by and for the healthcare team, and learners will receive 2.5 Interprofessional Continuing Education (IPCE) credit for learning and change. 

This educational activity is approved for: 2.5 AMA PRA Category 1 CreditTM.

This educational activity is approved for 2.5 nursing contact hours.*

This live course grants 2.0 Continuing Education Unit (CEU) points for PCMH Certified Content Experts. This course is not considered a required CCE quarterly webinar.

The assigned universal program number(s): JA0004597-0000-21-029-H04-P upon successful 
completion of this program (attending the full session and completing a program evaluation), 
participants will access CPE Monitor on the ACPE website to locate and track their CPE statement 
of credit.

* Please note – You must attend the entire program to be eligible for total number of contact hours.

"ATTENTION: Effective February 1, 2022, this on-demand (enduring material) activity no longer offers credits for the American Academy of Physician Assistants (AAPA), the American Psychological Association (APA), or the Association of Social Work Boards (ASWB). Only applicable professionals who fully completed this on-demand activity prior to February 1, 2022, are eligible for AAPA, APA, or ASWB credits. No other CEUs are impacted by this change.”

Disclosure of Relevant Financial Relationships

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant financial relationships exist with the following companies/organizations:

Joseph Stankaitis: None

Additional Planning Committee Members:
Vincent Pereira: None
Shelly Smith: None
Joseph Stankaitis: None

This program was developed in part by NCQA staff.

This program received no commercial support.

Event Type
  1. On Demand
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