Self Paced

NCQA Digital Quality Primer

Digital quality means many things to many people, but what do we at NCQA mean when we say digital quality? We want a digital quality framework that cuts waste and burden in quality reporting.

About this Webinar Training

NCQA Digital Quality Primer

Digital quality means many things to many people, but what do we at NCQA mean when we say digital quality? We want a digital quality framework that cuts waste and burden in quality reporting. We want it to foster measurement across levels of the health care system. We want it to accurately pinpoint the factors that lead to high-value care. And we want all of this to “set the table” for a learning health system that consistently provides timely data for more immediate action to improve care.

Join NCQA for a digital quality primer that lays the groundwork for understanding the terms, methods, strategies and end-to-end process of the value chain surrounding digital quality guidelines, reporting solutions, performance solutions and more. This course also explores common misperceptions about digital quality and what organizations should be doing now to prepare for, accelerate and implement digital quality measurement.

Click here to access the Quality Innovation Series registration page to register or review the full course content.

What You Will Learn

  • Summarize why and how quality measurement processes are evolving for the digital future.
  • Define key terms related to digital quality (e.g., FHIR, CQL, USCDI).
  • Identify at least five resources that can support your organization's adoption of digital quality operations.

Who Should Attend

  • All Healthcare Stakeholders



Emily Morden, MSW

Emily Morden is a Senior Health Care Analyst in the Performance Measurement Department at the National Committee for Quality Assurance (NCQA).  

She is responsible for the development and maintenance of HEDIS measures primarily addressing geriatric and behavioral health care. Emily also works on efforts to develop and evaluate performance measures for the Medicare Advantage Part C Plan Rating program, working in collaboration and consultation with internal and external advisory panels in order to inform measure development. 

Emily has over 10 years of experience working in the health care field.  Prior to coming to NCQA, Emily was an Associate Program Officer at the Institute of Medicine and worked on several studies examining the quality of health care services for military service members and veterans. Prior to this, Emily worked in clinical roles as a medical social worker for hospice programs and as a counselor in both adult and adolescent mental health treatment facilities.  

Emily holds an M.S.W. degree from Portland State University and a B.A. in sociology from the University of Oregon. 


Anne Marie Smith, MHA

Anne Smith is an Assistant Vice President in Performance Measurement at the National Committee for Quality Assurance (NCQA). She assists in annual updates for the electronic clinical quality measures (eCQM) used in CMS programs and oversees the annual production of HEDIS products, including the digital measure packages. Prior to joining NCQA, Ms. Smith was Project Analyst at UnitedHealthCare, where she worked to ensure data validity as a liaison between research sponsors and programming staff and managed the integration of data and production of HEDIS reports for UnitedHealthCare health plans. In addition, she participated in several NCQA committees, including the Technical Advisory Group and the Audit Methodology Panel. She holds a BS in Nursing from St. Olaf College and a Masters in Health Administration, with an emphasis in Health Informatics, from the University of Phoenix.


Continuing Education

imageIn support of improving patient care, the National Committee for Quality Assurance is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), the American Academy of Physician Assistants (AAPA), the American Psychological Association (APA), and the Association of Social Work Boards (ASWB) to provide Interprofessional Continuing Education for the healthcare team. 

This educational activity is approved for a maximum of 1.5 AMA PRA Category 1 Credit™. 

This educational activity is approved for 1.5 nursing contact hours.*

This live course grants 2.0 Required Continuing Education Unit (CEU) points for PCMH Certified Content Experts.  

* Please note – You must attend the entire program to be eligible for total number of contact hours.

Disclosure of Relevant Financial Relationships

The National Committee for Quality Assurance (NCQA) endorses the Standards of the Accreditation Council for Continuing Medical Education which specify that sponsors of continuing medical education activities and presenters at and planners for these activities disclose any relevant financial relationships either party might have with commercial companies whose products or services are discussed in educational presentations.

For sponsors, relevant financial relationships include large research grants, institutional agreements for joint initiatives, substantial gifts, or other relationships that benefit the institution.  For presenters or planning committee members, relevant financial relationships include the receipt of research grants from a commercial company, consultancies, honoraria, travel, or other benefits, or having a self-managed equity interest in a company; or having an immediate family member or partner with such a relationship.

Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation.

Relevant financial relationships exist with the following companies/organizations:

Emily Morden: None
Anne Marie Smith: None

Additional Planning Committee Members:
Tammy Donnelly: None
Joseph Fojtik: None
Lincoln Haynes: None

This program was developed in part by NCQA staff.

This program received no commercial sponsorship.

Event Type
  1. Self Paced
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