Thu, May 28 @ 8:30 am – 5:00 pm ET

Advanced Credentialing - DC

For the seasoned credentialing professional, this one-day seminar explores challenging issues surrounding credentialing. Participants should be prepared to actively engage in brainstorming and facilitated discussions.

About this Seminar Training


Following recent reports from the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC), NCQA has decided to cancel our seminar offerings in May.

Gov. Ron DeSantis directed State Health Officer and Surgeon General Dr. Scott Rivkees to declare a public health emergency in Florida on March 1, 2020.  Our top priority is the health and safety of our attendees.

We are working to develop an alternative, virtual training to supplement this seminar. We will notify you via email when we open these alternative activities for registration. 

Advanced Credentialing

August 5 | Washington, DC


Advanced Credentialing

For the seasoned credentialing professional, this one-day seminar explores challenging issues surrounding credentialing. Frequent problems that arise during the credentialing process will be dissected, and sessions will focus on real-life problems and solutions. Participants should be prepared to actively engage in brainstorming and facilitated discussions.

What You Will Learn

  • Determine how various departments within an organization impact credentialing.
  • Identify policies and procedures important to the credentialing process and discuss how they impact NCQA standards.
  • Recognize the importance of establishing credentialing criteria.
  • Outline characteristics of a credentialing committee.
  • Discuss NCQA's ongoing monitoring requirements..

Date, Seminar Hours, Location and Fees

May 28 | Washington, DC

Seminar Hours:

8:30 a.m. – 5:00 p.m

8:10 a.m. – 8:30 a.m

Continental breakfast and lunch will be served.

Registration Fee:

Regular Registration Fee: $1,100.00.

To request a discount: Click Here


NCQA Headquarters
1100 13th Street, NW; Third Floor
Washington, DC 20005

Details about this seminar location are as follows:

The building is not accessible until 8:00 a.m. Please proceed to the 3rd floor. For a list of hotels near NCQA headquarters, please Click Here.

Who Should Attend

This advanced interactive program is geared towards individuals with more than two years of experience managing delegation oversight. This live interactive education program is especially beneficial for those involved in collecting, reporting, or acting upon delegation arrangements including:

  • Consultants
  • Credentialing Specialist/Coordinators/Managers/Directors
  • Information Systems Specialist/Managers/Directors
  • Provider Relations Specialists/Managers
  • Quality Assurance Managers/Directors
  • Quality Improvement Managers/Directors
  • Regulatory Specialist/Managers/Directors
  • Vendors/Contractors


Cindy Allen-Fedor, RN, MPA, CPHQ, ACM

Cindy Allen-Fedor has held a variety of positions in healthcare organizations.  She served as an Executive Vice-President for an integrated health system.  Her areas of responsibility included quality improvement, case management, disease management, patient safety, credentialing, accreditation and regulatory compliance. 

Cindy is a registered nurse and NCQA Surveyor.  She is also a Certified Professional in Healthcare Quality (CPHQ) and an Accredited Case Manager (ACM).

Cindy became an independent consultant in 2012.  Drawing on her extensive experience as a nurse and NCQA Surveyor, she provides a wide range of consulting services. She has successfully guided many organizations through preparation and achievement of NCQA-Accreditation and Certification.

Cindy’s areas of expertise include knowledge and experience assessing, developing and implementing: Utilization Management, Case Management, Population Health, Quality Improvement, Credentialing, Accreditation and Regulatory Compliance.

Veronica Locke, MHSA

Veronica Locke is a consultant for The Mihalik Group, providing healthcare-related consulting services.  Her areas of expertise include quality assessment and improvement; credentialing; delegation; disease management accreditation/certification; population health management; multicultural health care.

Veronica is the former Senior Manager of Accreditation Policy for the National Committee for Quality Assurance. She was actively involved in the development and maintenance of the standards and guidelines of NCQA's Accreditation and Certification programs, specifically Health Plan, Disease Management and Multicultural Health Care Distinction programs. As a member of the Policy team, one of her major responsibilities was to serve as a content champion when providing policy clarifications and trainings internally and externally.

She received her Bachelor of Science Degree in Public Health from the University of Maryland, College Park and her Master of Health Systems Administration Degree from Georgetown University in Washington, DC.

Continuing Education

This live educational activity is a non IPCE program. No educational credits will be awarded for this seminar.

Policies and Discounts

Includes the printable registration form, substitutions, transfers/credits and cancellation policies as well as other education policies and discount information.

Read Policies
Publications & Products

View all NCQA publications and products, including HEDIS manuals, Accreditation standards and NCQA newsletters.

View All
Customer Support

NCQA Customer Support is available Monday – Friday, 8:30 – 5:00 ET M-F.
Call: 888.275.7585

Contact NCQA

10.07.2022 @ 8:30AM

Add to My Calendar
  • 1 Days
  • Credits
NCQA Headquarters
1100 13th Street NW
Washington, DC 20005
Register Now
  • Save

    Save your favorite pages and receive notifications whenever they’re updated.

    You will be prompted to log in to your NCQA account.

  • Email

    Share this page with a friend or colleague by Email.

    We do not share your information with third parties.

  • Print

    Print this page.

Have a Team?
Get Virtual Team Training

NCQA can bring virtual or in-person training to you and your team of 20 people or more.