Other Programs

Instruction is also available for credentialing, case management, specialty care. population health, wellness and health promotion, diabetes and heart/stroke care, and long-term services and supports.

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NCQA Health Equity Accreditation: A Deeper Dive

Self Paced
Expires: August 15, 2024

Features a conversation with Tammy Macdonald, MPH, Staff VP, Accreditation and Quality Programs at Elevance Health. Ms. Macdonald will share Elevance Health’s recent experience in bringing multiple Medicaid plans to

  • On-Demand

Ready, Set, Go! Catalyzing CHW Programs for Health Care Orgs

Self Paced
Expires: October 5, 2024

The committee’s discussions highlighted three critical areas for successful CHW programs.

  • On-Demand
  • Free

Harnessing the Power of Diagnostic Data to Support CM, QI

Self Paced
Expires: September 13, 2025

This session discusses the often-overlooked availability and use of lab data to target and support improvements in health care delivery, and reduce costs, while optimizing performance in the PCMH model of care.

  • On-Demand

Leveraging Equity Measures Part I

Self Paced
Expires: November 16, 2024

Blue Cross Blue Shield of Massachusetts (Blue Cross) shared the results of a new analysis of racial and ethnic inequities in health care and became the first health plan in Massachusetts to announce it will incorp

  • On-Demand

Addressing Social and Behavioral Drivers

Self Paced
Expires: June 30, 2025
This training will highlight a novel antibiotic stewardship program to improve clinician communication practices to address patient expectations for antibiotics.   

  • On-Demand
  • Free

What's New in Antibiotic Stewardship? Part Two

Self Paced
Expires: June 30, 2025

Dr. Sharon Tsay, Medical Officer at the Centers for Disease Control and Prevention, will discuss current research and findings in the field of antibiotic stewardship. She will talk specifically about how the COVID-19

  • On-Demand
  • Free

How Health Plans Approach Antibiotic Stewardship and HEDIS

Self Paced
Expires: June 30, 2025

In this course, participants will learn about the importance of antibiotic stewardship, in addition to quality improvement efforts and strategies to improve measure performance, from the perspective of high-performi

  • On-Demand
  • Free

Defining Antibiotic Stewardship & HEDIS Measures

Self Paced
Expires: June 30, 2025

The training will review measures and provide a framework for health plans to use their claims, pharmacy, and clinical data to identify, prioritize and monitor antibiotic stewardship efforts.

  • On-Demand
  • Free

Leveraging Equity Measures Part II

Self Paced
Expires: November 16, 2024

In September 2021, Blue Cross Blue Shield of Massachusetts (Blue Cross) began to publicly share its analyses on racial and ethnic inequities in health care experienced by members, and became the first health plan

  • On-Demand

The Managed Behavioral Health Organization (MBHO) Primer

Self Paced
Expires: February 28, 2025

Increasingly, behavioral health care plays a key role in the growing need to deliver care that incorporates medical, behavioral and social risk factors. As the need for behavioral health care grows, so too does t

  • On-Demand

All About Credentialing: Conquering the Requirements

Self-paced Bundle
Expires: December 31, 2024

This bundle presents our Introduction to Credentialing Standards and Advanced Credentialing courses.

  • On-Demand

Using Goal Attainment Scaling

Self Paced
Expires: August 14, 2025

In this training, you will learn to how to use goal attainment scaling to identify, track and measure SMART goals.

  • On-Demand
  • Free