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Wellness & Health Promotion Accreditation

NCQA Wellness & Health Promotion (WHP) Accreditation is a comprehensive assessment of full-service wellness providers. WHP accreditation help employers get their money’s worth when selecting wellness providers, by identifying vendors that are most likely to deliver on employers’ priorities, such as improving workforce health and reducing absenteeism. 

WHP evaluations use industry-leading, evidence-based standards to assess key areas of health promotion such as:

  • How wellness programs are implemented in the workplace.
  • How services such as coaching can empower participants to boost their health. 
  • How private health information is protected.

Redesigned in 2013 to accommodate new technologies and capabilities in the wellness industry, NCQA's WHP Accreditation program aligns with the Affordable Care Act and employers’ interest in creating healthier workplaces. 

Get the standards

Why WHP Accreditation? 

For Wellness Vendors:

Stay Current. Accreditation and certification reflect best practices for helping high-value wellness programs succeed and engaging employees in improving their health. Business coalitions, health plans, consumer advocates and researchers help design and update NCQA WHP programs, keeping the NCQA standards and measures current.

Stand Out. The NCQA WHP seal helps wellness vendors differentiate themselves in a crowded and competitive market. Accreditation is the strongest sign that a full-service wellness vendor also delivers high value. 

Compare and Improve. NCQA evaluations help wellness vendors structure their programs to meet employer needs. Accreditation provides a quality check and prepare vendors to respond to performance-based contract requests with relevant quality measures.

For Employers:

Choose Wisely. WHP accreditation helps employers make informed comparisons among wellness vendors, eliminating guesswork and adding confidence to a selection.

Save Time. NCQA’s Wellness & Health Promotion Report Card consolidates detailed information on wellness vendors, allowing employers to save time when evaluating them. Employers can quickly assess a wellness program that is likely to improve health outcomes and deliver value.  

Check Against Best Practices
. NCQA Accreditation serves as a checklist for employers that a vendor follows best practices that help keep employees healthy and contain health care costs.

For Health Plans: 

Put Yourself in Good Company. The NCQA WHP seal assures a health plan that its wellness subcontractors’ initiatives or its own wellness services meet the nation’s highest quality standards.

For Employees: 

Have Peace of Mind. Employees can expect that a wellness vendor with NCQA WHP Accreditation will protect their privacy, improve their health and clearly explain opportunities for and rewards of participating.

New Online Application Process

NCQA now accepts applications for its Accreditation and Certification programs online. Hardcopy applications are no longer available from the NCQA Download Center.


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NCQA Policy Support

Policy Updates

Corrections, clarifications and policy changes to our stated Standards and Guidelines 

New FAQs are posted on the 15th of every month and provide answers to our most commonly asked questions. 

Policy Clarification Support (PCS)
If you cannot find an answer to your question in our FAQs or Policy Updates, submit your inquiry here