Resources for Health Plans With Interim Accreditation Preparing for First Survey
- NCQA created a host of quick reference documents to provide additional guidance on preparing for your next accreditation survey.
- Survey Tips: Highlights tips for a successful survey.
- Preparing for the Onsite Survey: Describes how to prepare for and what to expect during your onsite survey.
- Required Documentation for First Surveys: Outlines the data sources (documented process; materials; reports; records and files) required for each element in a First Survey.
Remember that your organization’s application, signed contract and application fee are due nine months before the start date of your survey. You can order the HPA Application Packet here. If you have questions about the application materials, contact your NCQA Applications and Scheduling Account Representative (ASAR). If you don’t know the name of your ASAR, e-mail us at ApplicationsandScheduling@NCQA.org to request contact information.
Policy Clarification Support
If you have questions about the standards and guidelines, you can submit them to NCQA through our online Policy Clarification Support (PCS) system and receive written answers from our Policy team.
Frequently asked questions (FAQ) are updated on the 15th of the month. Also check , Policy Updates which are clarifications and updates to the standards and guidelines and are released in March, July and November.