Public Comments

While submitting comments, NCQA encourages you to provide thoughts and insight on the updates listed below. The public comment system is integrated with NCQA’s single-sign on platform.

Submit all comments through NCQA’s public comment website (https://my.ncqa.org). NCQA does not accept comments via mail, e-mail or fax.

NCQA Programs Public Comment

The National Committee for Quality Assurance (NCQA) invites the public to comment on its proposed AI Standards in the 2027 Health Plan Accreditation and Health Plan Ratings programs as part of our ongoing efforts to ensure transparency, inclusion and community input in the decision-making process.

The AI standards will address critical domains including AI program structure, governance, pre-deployment evaluation, and ongoing monitoring and intervention. As NCQA develops new standards to guide the responsible use of AI in Health Plan Accreditation, your voice matters. The goal is to develop practical standards that are adaptable to organizations nationwide regardless of their current stage of maturity, and establish a foundation that facilitates safe, effective, and equitable use of AI.

NCQA also invites the public to comment on proposed changes to the required measures list for 2026 and 2027 Health Plan Ratings. NCQA uses comprehensive measure selection criteria to determine which HEDIS® and CAHPS® measures are proposed for inclusion in or removal from Health Plan Ratings. These criteria ensure that all measures exhibit desirable statistical properties, are utilized in programs and value-based payment initiatives and eliminate redundancy. We invite stakeholders, experts, and members of the public to share feedback that will help shape these standards and ensure they reflect the realities of care delivery, innovation, and patient protection. Reviewers are asked to submit comments in writing through the My NCQA portal by 11:59 pm (ET) Friday, December 5, 2025.

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