FAQ Directory: Case Management

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8.20.2018 How does Case Management Accreditation help my organization?

Use the NCQA Case Management Accreditation standards to perform a gap analysis and determine improvement areas. They provide a framework for implementing evidence-based best practices to ensure:

  • Efficient and cost-effective case management processes and service delivery.
  • Apply a QI process to improve operations.
  • Maintain security of personal health information.
  • Ensure patient access to well-qualified case management staff.
  • Develop personalized, patient-centered care plans.
  • Manage patients between care settings.
  • Conduct systematic patient-centered assessments.
  • Monitor patient to care goals progress.

CM 2013