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Instruction is also available for credentialing, case management, specialty care. population health, wellness and health promotion, diabetes and heart/stroke care, and long-term services and supports.

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July 2025

Identifying and Developing a PCO Goal and Tracking it using GAS in BH Setting (S

Self Paced
Expires: April 1, 2027

The training will provide best practices as well as examples of how to develop a SMART person-centered outcome goal from a value and you will learn how to use goal attainment scaling to document and track a person-cen

  • On-Demand
  • Free

Identifying and Developing a PCO Goal & Tracking it Using PROMs in BH (SW credi

Self Paced
Expires: April 3, 2027

The training will provide best practices as well as examples of how to develop a SMART person-centered outcome goal from a value. You will learn to how to use patient-reported outcome measures (PROMs) to identify and

  • On-Demand
  • Free

Person-Centered Outcome Measures: Measuring What Matters Most

Self-paced
Expires: March 28, 2027

There is broad agreement that individuals’ priorities and health goals should guide their care. However, existing quality measures do not effectively evaluate what is most important to individuals, particularly older

  • On-Demand
  • Free

Introduction to Digital Quality Transition

Self-paced
Expires: December 31, 2026

The health care quality industry is undergoing a digital transformation and NCQA is helping lead the way by expanding offerings to support and drive adoption of digital quality.

  • On-Demand

Effective Strategies: A Person-Centered Approach to Data Collection

Self Paced
Expires: December 11, 2026

This course focuses on Sexual Orientation/Gender Identity (SOGI) data collection and patient/member engagement.

  • On-Demand

Health Equity-Leadership Engagement, Education & Financials

Short description: Self Paced
Expires: December 11, 2026

This course focuses on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

  • On-Demand

Health Equity-Resource Mobilization & Community Engagement

Short description: Self Paced
Expires: December 11, 2026

This course focuses on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

  • On-Demand

Change Management, PI & Organization Health Equity Strategy

Short description: Self Paced
Expires: December 11, 2026

This course focuses on Building a Diverse Staff and Promoting Diversity, Equity, and Inclusion Among Staff.

  • On-Demand

Building a Sustainable Staffing Model to Support Diverse Populations

Short description: Self Paced
Expires: December 11, 2026

This course focuses on ensuring an organization improves care and services for all individuals served.

  • On-Demand

A Clinical-Community Care Model to Support Specialty-Based Needs

Short description: Self Paced
Expires: December 11, 2026

This course focuses on ensuring an organization improves care and services for all individuals served.

  • On-Demand

Multi-Cultural Resources & Tools to Engage Members & Communities

Short description: Self Paced
Expires: December 11, 2026

This course focuses on ensuring an organization improves care and services for all individuals served.

  • On-Demand

NCQA Credentialing Accreditation and Certification Updates

Self-paced
Expires: December 31, 2025
Recorded on: 2/25 and 2/26/2025

This course helps credentialing professionals and contractors identify gaps for improvement and align services with those desired by potential contracting organizations.

  • On-Demand