Other Programs
Instruction is also available for credentialing, case management, specialty care. population health, wellness and health promotion, diabetes and heart/stroke care, and long-term services and supports.
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September 2024
Ready, Set, Go! Catalyzing CHW Programs for Health Care Orgs
Self Paced
Expires: October 5, 2024
The committee’s discussions highlighted three critical areas for successful CHW programs.
Harnessing the Power of Diagnostic Data to Support CM, QI
Self Paced
Expires: September 13, 2025
This session discusses the often-overlooked availability and use of lab data to target and support improvements in health care delivery, and reduce costs, while optimizing performance in the PCMH model of care.
NCQA Health Equity Accreditation: A Deeper Dive
Self Paced
Expires: November 7, 2024
Features a conversation with Tammy Macdonald who will share Elevance Health’s recent experience in bringing multiple Medicaid plans together through a national survey for Health Equity Accreditation.
Leveraging Equity Measures Part I
Self Paced
Expires: November 16, 2024
Blue Cross Blue Shield of Massachusetts became the first health plan in Massachusetts to announce it will incorporate equity measures — differences in the quality of care across racial and ethnic groups.
Addressing Social and Behavioral Drivers
Self Paced
Expires: June 30, 2025
This training will highlight a novel antibiotic stewardship program to improve clinician communication practices to address patient expectations for antibiotics.
What's New in Antibiotic Stewardship? Part Two
Self Paced
Expires: June 30, 2025
Dr. Sharon Tsay, Medical Officer at the Centers for Disease Control and Prevention, will discuss current research and findings in the field of antibiotic stewardship. She will talk specifically about how the COVID-19
How Health Plans Approach Antibiotic Stewardship and HEDIS
Self Paced
Expires: June 30, 2025
In this course, participants will learn about the importance of antibiotic stewardship, in addition to quality improvement efforts and strategies to improve measure performance, from the perspective of high-performi
Defining Antibiotic Stewardship & HEDIS Measures
Self Paced
Expires: June 30, 2025
The training will review measures and provide a framework for health plans to use their claims, pharmacy, and clinical data to identify, prioritize and monitor antibiotic stewardship efforts.
Leveraging Equity Measures Part II
Self Paced
Expires: November 16, 2024
In September 2021, Blue Cross Blue Shield of Massachusetts (Blue Cross) began to publicly share its analyses on racial and ethnic inequities in health care experienced by members, and became the first health plan
The Managed Behavioral Health Organization (MBHO) Primer
Self Paced
Expires: February 28, 2025
Increasingly, behavioral health care plays a key role in the growing need to deliver care that incorporates medical, behavioral and social risk factors. As the need for behavioral health care grows, so too does t
All About Credentialing: Conquering the Requirements
Self-paced Bundle
Expires: December 31, 2024
This bundle presents our Introduction to Credentialing Standards and Advanced Credentialing courses.
Using Goal Attainment Scaling
Self Paced
Expires: August 14, 2025
In this training, you will learn to how to use goal attainment scaling to identify, track and measure SMART goals.