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Preparing for HEDIS MY 2028: What New Risk-Adjusted Utilization Strategies Mean for Your Organization

As health care delivery evolves, so must the measures used to evaluate it. HEDIS® risk-adjusted utilization measures are being re-examined to better reflect today’s clinical realities, utilization patterns and the needs of diverse populations.

In this forward-looking session, NCQA experts will share key updates under consideration for measurement year 2028—focused on modernizing methodology, improving accuracy and advancing person-centered measurement.

Attendees will gain insight into four three priority areas shaping the future of risk-adjusted utilization:

  • Enhancing identification of high-frequency utilizers to better capture vulnerable populations.
  • Aligning comorbidity categories with the latest CMS-HCC model.
  • Incorporating denied claims to more fully represent utilization.

What You’ll Learn

  • Key proposed updates to risk-adjusted utilization measures for HEDIS MY 2028
  • How evolving methodologies may impact performance and reporting
  • The reasoning behind new approaches to outliers, denied claims and risk adjustment inputs

Why Attend

Stay ahead of upcoming HEDIS changes and gain practical insight to help your organization prepare, adapt and succeed in a shifting measurement landscape.

Danielle Rainis
Senior Research Associate
NCQA
Lauren Campbell
Applied Research Scientist, Chronic Conditions
NCQA
Ezra Fishman
Lead Data Scientist
NCQA